Retail / Property Manager

About the role

Step into a leadership role where you'll be the key driver of success in business operations, customer service, in-person sales within a retail environment, and property upkeep. As the Property Manager, you will oversee daily operations and make a direct impact, gaining hands-on experience that prepares you for future advancement in a growing company.

• Drive operational success by handling daily business tasks and consistently meeting occupancy and revenue goals through effective in-person sales strategies in a customer-facing retail location.
• Demonstrate accountability and make strategic decisions while ensuring clear communication and effective management aligned with business goals.
• Maintain a customer-first approach while driving sales and achieving business targets, balancing service and results.
• Take ownership of customer service interactions with both new and long-term customers by proactively resolving issues and using strong conflict resolution skills to create a positive experience.
• Perform routine cleaning and light maintenance while quickly reporting any issues to keep the facility safe, secure, functional, and appealing.
• Oversee facility management tasks by working with business partners to control expenses, increase revenue, and ensure efficient operations.

What you'll gain

This position offers more than just managing a storage facility—it’s a chance to learn how successful businesses operate from the ground up.

• Hands-on experience in business operations, including sales, customer service, facility management, and performance metrics.
• Leadership development and decision-making skills that will prepare you for higher-level management opportunities.
• Refined sales and business acumen by focusing on maximizing occupancy, controlling expenses, and driving profitability.

What we're looking for

• Proactive individuals who are motivated by exceeding goals in a fast-paced setting and are eager to collaborate with others to drive results.
• Leadership qualities that foster a positive, productive, and collaborative workplace.
• Strong interpersonal skills to build relationships, resolve issues, and work effectively with customers and team members.
• Excellent organizational skills, with the ability to prioritize tasks and manage time efficiently.
• Customer-focused, balancing great service with business needs.
• Proficient with technology for tracking performance, managing operations, and customer communication.
• Proactive problem-solvers who make quick decisions and look for ways to improve processes

Benefits and growth

• Comprehensive health benefits (Medical, Dental, Vision)
• 401(k) retirement plan with company match
• Paid time off
• Monthly performance bonuses
• Employee Discount
• Career advancement opportunities in business management and operations

Physical requirements

• Sit or stand for up to eight (8) hours per day.
• Ability to traverse the entire facility for inspections, audits, and tours.
• Ability to bend, twist, kneel, and lift to perform light maintenance tasks.
• Frequently lift or move items up to 25 lbs.; occasionally lift or move items up to 50 lbs.
• Drive and park moving box trucks up to 26 ft. 
• Ability to lift, move, and attach trailers (such as U-Haul) to vehicles, which may require lifting up to 50 lbs.

Please take note that the nature of the position does not allow for remote opportunities.