Retail Sales Associate / Customer Service

Overview:

Front Desk Sales Receptionist

Elements Massage | Boise & Meridian, Idaho

Are you outgoing, motivated, and passionate about connecting with people? Elements Massage is looking for sales-driven individuals who enjoy building relationships, achieving goals, and creating exceptional client experiences.

Wellness Membership sales are the foundation of our business. Our Wellness Membership Advisors play a vital role in our success by turning first-time clients into long-term members and helping clients make wellness a priority. We’re looking for individuals who are confident in sales, motivated by results, and committed to delivering outstanding customer service.

What We Offer

• Free monthly massage
• Monthly performance-based bonuses
• Paid vacation
• Insurance benefits for eligible employees
• Retirement and childcare benefits
• Sales training and opportunities for growth

Key Responsibilities

• Drive wellness membership sales by confidently presenting and enrolling clients in our flexible, month-to-month Wellness Program.
• Achieve sales goals by improving membership conversion, building client loyalty, and contributing to overall studio growth.
• Build client relationships by listening to needs, communicating value, and confidently overcoming sales objections.
• Deliver exceptional hospitality by creating a welcoming, professional experience in person and over the phone.
• Manage appointments, paperwork, and payments accurately while collaborating with managers and service providers to support studio success.

The Ideal Candidate

• Has at least one year of sales and customer service experience, preferably in retail or hospitality.
• Is goal-oriented and motivated by performance and earning bonuses.
• Communicates confidently, listens actively, and enjoys building relationships.
• Is coachable, accountable, and eager to improve sales skills.
• Works well on a team and can learn new computer systems.

Position Details

• Pay:$15–$17 per hour, plus monthly bonuses
• Hours: 18–36 per week
• Availability: Evenings and weekends required

Join a team where your sales performance makes a difference in our clients’ wellness and our studio’s success!

Contact Michelle at (208) 421-2466 or meridianmgr@elementsmassage.com to learn more or schedule an interview.

Legal Disclaimer: ©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.