Retail Sales Associate

The successful candidate will possess a passion for our sports, business, guests and team members. We expect our team members to have a team-focused attitude toward top performance, growth and development with excellent communication skills embodied in a collaborative style.

• Provide excellent customer service to all guests, greeting guests as they enter the store, and building rapport through conversation and product recommendations.
• Be able to accurately handle payments and balance the cash drawer.
• Able to communicate with guests, team, and management effectively.
• Maintaining a clean and organized retail environment.
• Stocking, organizing, and taking inventory of merchandise.
• Restock the store with backstock daily.
• Be knowledgeable about the Ski/Snowboard industry or be willing to learn about the Ski/Snowboard industry.
• Be knowledgeable about Ski/Snowboard retail products or be willing to learn about Ski/Snowboard retail products.
• Opening and closing of the store in accordance with operating hours.
• Perform other duties as assigned.

Qualifications & Requirements

• Previous retail, customer service, or cash-handling experience is a plus, but entry-level candidates are welcome.
• Basic arithmetic and computer literacy for operating Point of Sale (POS) systems accurately.
• Strong interpersonal skills with a friendly, patient, and guest-focused attitude.
• Ability to work a flexible schedule, including weekends, holidays, and peak resort days.
• Interest in mountain sports, outdoor apparel, or gear is preferred but not required.

Working Environment & Physical Demands

• Stand and move on the retail floor for extended periods (up to 8 hours).
• Lift and carry up to 25 lbs frequently, and up to 50 lbs occasionally over short distances.
• Perform continuous physical movements including bending, squatting, kneeling, reaching, carrying, and shoveling snow.
• Work indoors and outdoors in variable mountain weather conditions, including freezing temperatures (below 32°F).