Retail Sales Associate

Are you dependable, friendly, and motivated to learn? The UPS Store in Middletown is looking for a Retail Sales Associate who enjoys helping people and wants to be part of a supportive, fast-paced team environment.

This is more than a retail job. You'll help local residents and businesses with shipping, packaging, printing, mailbox services, and business solutions while developing valuable customer service and sales skills.

If you're someone who shows up on time, takes pride in your work, and enjoys solving problems, we'd love to meet you.

What We Offer

• Competitive hourly pay
• Higher starting pay for licensed NYS Notary Publics
• Assistance obtaining your NYS Notary Public License
• Paid training
• Stable, year-round employment
• Opportunities for advancement and increased responsibility
• Positive and professional work environment

Responsibilities

• Provide outstanding customer service to walk-in customers and telephone inquiries
• Assist customers with shipping, packaging, printing, mailbox, and business service needs
• Recommend products and services that best meet customer needs
• Accurately process customer transactions using our point-of-sale systems
• Operate computers, copiers, printers, laminators, and other office equipment
• Maintain a clean, organized, and professional store appearance
• Perform notary services for customers (if licensed)
• Support team members and contribute to a positive workplace culture

Qualifications

• High school diploma or GED required
• Previous retail, customer service, hospitality, banking, or sales experience preferred
• Strong communication and interpersonal skills
• Comfortable working with computers and learning new software
• Ability to multitask in a fast-paced environment
• Strong attention to detail and accuracy
• Ability to lift up to 40 pounds
• Reliable transportation and excellent attendance

Preferred Qualifications

• Current NYS Notary Public License
• Experience with Microsoft Office and Adobe software
• Shipping, printing, or small business service experience

Who Succeeds Here?

The ideal candidate is someone who:

 Shows up on time and ready to work

 Takes responsibility and follows through

 Enjoys helping customers and solving problems

 Learns quickly and takes initiative

 Works well independently and as part of a team

 Wants a long-term opportunity with room to grow

Important

We value reliability, professionalism, and a positive attitude. Experience can be taught—we are looking for team members who are dependable, customer-focused, and committed to delivering exceptional service every day.

Apply today and become part of a locally owned business that values its employees and the customers we serve.