Retail Sales Associate - On Call (Year-Round)

The Retail Sales Associate plays a key role in maintaining an organized and customer-friendly environment. Responsibilities include assisting customers, restocking merchandise, and contributing to the overall efficiency of the store. This position offers an opportunity to develop valuable retail and customer service skills while being an essential part of the campus community.

Essential Duties & Responsibilities:

• Provide exceptional customer service by greeting and assisting customers with a friendly and approachable demeanor, addressing inquiries, and ensuring a positive and personalized shopping experience.
• Execute daily tasks related to maintaining the retail store, including but not limited to restocking shelves, organizing displays, ensuring product availability, and maintaining cleanliness standards, contributing to a visually appealing and well-organized shopping environment.
• Proficiently handle financial transactions within the retail store, demonstrating accuracy in processing sales, handling cash, and utilizing point-of-sale systems.
• Ensure compliance with established cash-handling procedures and contribute to maintaining the financial integrity of the store.
• Cultivate positive and effective interactions with diverse stakeholders, including students, faculty, visitors, and patrons, by providing attentive and personalized assistance.
• Follow inventory management guidelines, including organizing stockrooms and shelves, contributing to a well-organized and visually appealing retail space that aligns with the store's layout and presentation standards.
• Perform other duties assigned
• Preferred background includes a foundational knowledge of retail practices, encompassing customer service principles, inventory management, and familiarity with point-of-sale system
• Comfortable processing financial transactions with precision, including handling cash, utilizing point-of-sale systems, and ensuring accuracy in sales transactions
• Possess strong communication skills, both verbal and interpersonal, essential for engaging effectively with diverse stakeholders and addressing customer inquirie
• Ability to work a flexible schedule including evenings, weekends, and holidays required, not including school holidays such as Thanksgiving or Christmas
• Basic reading, writing, and math skills required
• Ability to lift heavy items within the established weight limits
• Ability to follow and execute specific verbal and written instructions.
• Ability to communicate effectively, both verbally and in writing.
• Ability to promote and maintain positive interaction with all internal and external stakeholders.
• Demonstrate respect for cultural, ethnic, spiritual, and linguistic diversity and values including differences in personal goals, lifestyle choices and varying family backgrounds and histories.

Interlochen is proud to provide priority placement at Pitter Patter Preschool & Childcare located in the Interlochen Community Center, near our campus, for employees' dependents. In addition, Interlochen employees may be eligible for the MI Tri-Share Program. This program shares the cost of childcare between the state of Michigan, Interlochen Center for the Arts, and the employee (The employee will only pay 1/3 of the total cost, if eligible). Income guidelines and more information about MI Tri-Share can be found at https://www.michigan.gov/mwc/initiatives/mi-tri-share-child-care.