Main Responsibilities of a Retail Sales Representative:
- Greeting and assisting customers
- Keeping the selling floor stocked and organized
- Upselling and cross-selling
- Product knowledge
Retail Sales Representative Job Description:
We are looking for a qualified retail sales representative in our Oneida Hearth & Home store to provide our customers with outstanding service and make sure all their needs are met.
The sales representative will be selling fireplaces, stoves, flooring, hot tubs, hot tub/pool chemicals, and perform water tests. A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively problem solve. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.
A qualified candidate must also have excellent product knowledge and ensure the selling floor is always fully stocked and organized.
Responsibilities of a Retail Sales Representative:
- Greeting customers
- Helping customers find what they are looking for
- Introducing customers to new products
- Informing customers about sales, discounts, and promotions
- Upselling and cross-selling products when appropriate
- Answering questions about products or services
- Stocking and organizing product racks
- Handling returns
- Coordinating with team members for outstanding customer service
Retail Sales Representative Job Requirements:
- High school degree or equivalent
- Experience as a retail sales representative or similar role
- Computer usage
- Answering phone calls
- Familiarity with visual merchandising
- Ability to stock and restock shelves
- Strong communication skills
- Excellent problem-solving skills
- Good organization skills
- Positive and friendly attitude
- Ability to successfully work in a team
Work schedule
- Weekend availability
- Monday to Friday
- Day shift