Lead a high-energy retail team in an innovative and fun environment and give customers an amazing shopping experience. No soccer experience necessary.
Job DescriptionStefans Soccer is looking for a results-driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. If you are passionate about customer service and want to be part of a team with a long history of success, then Stefans Soccer may be the place for you.
Duties Include
Ensure that your store achieves company objectives and KPI goals
Lead an operationally sound business by balancing company policies, procedures & shrink/loss prevention
Recruit, develop and train top talent who are sales and customer focused
Set the example and ensure the team is providing an exceptional shopping experience to customers of all ages
Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
Maintain an effective and open line of communication with Stefans Soccer management & support teams
Report on buying trends, customer needs, profits, etc.
Propose innovative ideas to increase market share
Deal with all issues that arise from staff or customers (complaints, grievances, etc)
Teach and uphold Stefans Soccer’s code of conduct and business model*This is not an exhaustive list. Additional duties may be required as the position grows.
Skills and Qualifications
Strong communication & people skills—in person, on the phone or via e-mail
Hard working
Reliable
Detail-oriented
Great ability to work by yourself or in a team environment
Good time management
Documentation skills
Strong organizational skills
Compensation and BenefitsAwesome work environment and co-workers! Enjoy the benefits of a family-owned business, with owners on premises to support you. This is a full time position. Hours include some nights and weekends.
Compensation: Based on experience, range $48,000 - $60,000 annually.
Paid holidays and PTO days
Employer-contributed health insurance coverage, dental, vision
401K with employer contribution
Employee discount
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Numbers & Facts
Location
Brookfield, WI
Salary
$48,000–$60,000 Per Year
Skills
Business Modelunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Financial Trend Analysisunmatched
Interpersonal Skillsunmatched
Loss Preventionunmatched
Market Shareunmatched
Meet Sales Quotaunmatched
People Managementunmatched
Performance Metricsunmatched
Profit & Loss Managementunmatched
Retailunmatched
Retail Managementunmatched
Salesunmatched
Soccerunmatched
Time Managementunmatched
Training/Teachingunmatched
Trend Analysisunmatched
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