Retail Team Member

About Kilwins

Discover KILWINS, Elizabethtown, where the magic of hand-crafted confections & Original Recipe Ice Cream meets the warmth of exceptional service. At KILWINS, Elizabethtown, we want to be known for two things. We want to be known for our products and our people who are known for creating memorable guest experiences.

KILWINS, Elizabethtown is looking for a Retail Team Member. In this lively role, you'll be the face of our confectionery and ice cream sections, engaging with shoppers, guiding them through our sweet offerings, and creating memorable shopping experiences. 

Essential Functions:

• Greet guests with a smile, make eye contact, and engage in friendly conversation.
• Offer samples and go the extra mile to make every guest feel special.
• Answer customer questions and make sales suggestions.
• Serve ice cream, fudge, chocolates, caramel apples, pack boxed assortments.
• Effectively operate point of sale system.
• Prepares/makes waffle cones.
• Merchandise and maintain displays according to KILWINS Brand Standards. 
• Work collaboratively with your teammates in a supportive, open environment.

What We’re Looking For

• Dependable and punctual.
• Ability to operate transactions in an accurate manner.
• Ability to communicate effectively and work well with others.
• Must be customer service oriented with outstanding personality and manners.
• Ability to follow directions/instructions.
• Food Safety Manager Certification a plus but not required.

Previous food or retail experience is a plus but not required. We are willing to train the right candidates who have the right attitude and a strong desire to learn.

Working Conditions:

• Ability to stand and walk for extended periods during a shift.
• Ability to lift and carry up to 40 pounds.

This position may require availability for:

• Weekday, evening, late night and weekend shifts
• Possible Holidays
• Possible seasonal morning shifts
• We understand that our team members have commitments outside of work, and we will work with you to create a schedule that works for both you and the business

Benefits:

• Employee discount
• Flexible schedule
• Tips

At Kilwins Elizabethtown, we create sweet memories with handcrafted chocolates, fudge, ice cream, and other favorite treats. We’re looking for team members who enjoy helping guests, take pride in the quality and history of Kilwins and bring warmth and care to every interaction.

Salary

Starting at $13.00 per hour

Benefits

Tips

Job Type

Full time, Part time