Returns Coordinator (7am -3pm)

SUMMARY: To assist Returns Supervisor to insure a smooth work flow throughout the Returns Processing Area.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Orient and train new employees on Returns Processing Area procedures and RF units;
• Monitor work flow throughout processing area, including pallet area, processing, flow racks, mezzanine, Sorts, and FRC's as assigned by Leads or Supervisor.
• Monitor work flow and move employees with direction of supervisor and/or lead to efficiently manage work load;
• Oversee any areas that could become problems and report them to the supervisor and/or lead;
• Monitor performance under direction of supervisor and/or lead, with attention to quality, productivity and teamwork;
• Assist associates with questions in all areas of returns.
• Special projects as assigned.

SUPERVISORY RESPONSIBILITIES: N/A

QUALIFICATION REQUIREMENTS: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

SKILLS REQUIRED:

• Proven work record consisting of high productivity;
• Good communication skills;
• Ability to work well along and with others;
• Ability to perform multiple tasks;
• Good attendance record;
• Ability to work overtime as required;
• Strong knowledge of Returns operations;
• Strong RF knowledge/skills;
• Must currently have or be able to achieve certification on all power equipment;
• Some knowledge of WMS system;
• Leadership skills helpful.

EDUCATION AND EXPERIENCE: At least a high school diploma or equivalent and relevant warehouse and/or supervisory experience.

Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.