Revenue Operations Specialist, Commercial Operations

Amazon.com Inc

San Francisco, CA

JOB DETAILS
SKILLS
Accounting, Analysis Skills, Artificial Intelligence (AI), Business Support, Continuous Improvement, Cross-Functional, Customer Relationship Management (CRM), Data Quality, Finance, Leadership, Legal, Maintain Compliance, Marketing, Metrics, Operations Processes, Partner Sales, Pricing, Process Improvement, Product Positioning, Request for Proposals (RFP), Requirements Management, Revenue/Sales Reporting, Risk Management, Sales, Sales Operations, Salesforce.com, Sarbanes-Oxley Act (SOX), Software Administration, Systems Administration/Management, Systems Maintenance, Team Player, Technical Support
LOCATION
San Francisco, CA
POSTED
30+ days ago

We"re seeking a highly motivated and experienced Sales Operations professional to serve as a change agent within our Revenue Operations function - the operational backbone of our commercial organization. This is an opportunity to help build and optimize a high-performing RevOps function, evolving it from a legacy systems administration role into a true Sales team force multiplier.

We"re not looking for someone to maintain the status quo - we"re looking for a builder and transformer. Someone ready to take ownership across Deal Operations, Revenue Operations, and Process Optimization, and help shape the future of the function including an ambitious plan to integrate AI into out GTM motion. You"ll have the rare opportunity to design and stand up a sales enablement program from scratch, defining what a world-class enablement looks like for a growing commercial organization and building the infrastructure to deliver it at scale.

You"ll partner with the Head of Sales and Marketing and work cross-functionally with Sales, Finance, Legal, Accounting, IT, and Client Services to architect scalable, compliant, and growth-aligned operations. The right person will define what "great" looks like, identify gaps, and build the processes, tools, and frameworks that move the business forward.

You"ll play an active role in our rhythm of business, supporting Weekly/Monthly Business Reviews, quarterly and annual planning cycles, and regular cadenced reporting for sales leadership. The ideal candidate thrives in a dynamic, fast-paced environment, brings strong analytical and process-improvement skills, and is comfortable managing multiple workstreams with competing priorities.

We value intellectual curiosity, operational rigor, and a collaborative mindset and we"re committed to building an inclusive environment where diverse perspectives drive better outcomes. As you grow in this role and demonstrate proficiency across core responsibilities, there will be opportunities to expand into more strategic areas.

This is a unique opportunity to help guide the transformation of a RevOps function with significant opportunity across all RevOps topics.

Key job responsibilities

Examples of the work you"ll own and shape:

Enablement Design & Delivery - Help build a sales enablement program from the ground up. Define the enablement strategy, create scalable frameworks that accelerate rep productivity, and drive consistent execution across the commercial org. Partner cross-functionally to translate process changes, system updates, and new tools into actionable content. Establish metrics and feedback loops to measure effectiveness and continuously improve the program.

Deal Operations Transformation - Partner with Sales, Legal, and Finance to redesign deal workflows that accelerate velocity and simplify complex, non-standard deals. Optimize deal review and approval processes, ensure SOX compliance, and serve as a key escalation point for deal structuring and pricing exceptions. Transform RFP/RFI qualification and response processes to minimize risk and strengthen competitive positioning.

Revenue Operations Architecture - Contribute to the strategy and governance of the revenue tech stack, including Salesforce CRM. Define and enforce data integrity and governance standards. Partner with technical resources to translate business requirements into system enhancements, bridging systems, enablement, and deal operations.

Process Design & Operational Frameworks - Lead cross-functional RevOps initiatives from vision through implementation. Design scalable processes that reduce friction, improve efficiency, and support growth. Own workstream management, maintaining visibility into priorities, timelines, and dependencies.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles