Hyphenet in San Diego is seeking a full-time Help Desk Technician to provide support for computer hardware, software, and connectivity issues. The role involves direct communication with customers to resolve their technical problems effectively.The ideal candidate will possess strong troubleshooting skills and the ability to manage incidents professionally. Responsibilities include diagnosing issues, recording incidents accurately, and escalating unresolved problems to higher-tier teams.#J-18808-Ljbffr