Accidental Death and Dismemberment (AD&D), Analysis Skills, Audiovisual, Claims Management, Claims Processing, Communication Skills, Copying Machines, Corporate Policies, Customer Service Operations, Data Collection, Dental Insurance, Detail Oriented, Documentation, FCC (Federal Communications Commission), Fax Machines, Federal Government, Federal Laws and Regulations, Life Insurance, Litigation, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Multitasking, Organizational Skills, Paralegal, Performance Management, Performance Metrics, Power BI, Printers, Problem Solving Skills, Risk Analysis, Risk Management, Safety Standards, Tableau, Time Management, United States Citizen, Vision Plan, Willing to Travel
Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.
With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses.
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About the Role:
The Risk Management Liability Analyst serves as a key connection between Uniti employees, customers, and our Third-Party Claims Administrator (TPA). In this role, the analyst manages Third-Party Auto and General Liability claims involving physical damage and bodily injury, helping ensure each claim is handled thoroughly and efficiently. This position also plays an important part in internal investigations and partners closely with the TPA to drive claims toward timely, effective resolution.
What You'll Do:
- Serve as the primary point of contact between Uniti employees, customers, and the Third-Party Claims Administrator.
- Oversee and facilitate Third Party Liability Claims.
- Train, review, and work with company field offices and TPA regarding data capture and meeting Uniti and TPA reporting requirements.
- Assist with internal investigations related to claims and provide necessary documentation and information to the TPA.
- Assist the TPA in concluding third-party claims effectively and efficiently.
- Participate and help coordinate Claims Roundtables and Quarterly Third-Party Claims Reviews.
- Support claim management team involving key performance indicators and increase Internal and External Net Promotor Scores.
- Production and delivery of monthly reporting to Claim Manager with occasional presentations to the field, management, or executives as needed.
- Ensure compliance with company policies and safety standards.
- Back-up for monitoring risk management email inbox and other duties as assigned.
Do You Have:
- College degree and 0-3 years of professional-level experience; or 4+ years of professional-level related experience; or an equivalent combination of education and professional level related experience
- Highly organized and proficient in time management skills
- Excellent speaking and communication skills.
- Proficiency with Microsoft Office products (Word, Excel, PowerPoint, Outlook)(Power BI and Tableau a plus)
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple tasks effectively.
- Detail-oriented with excellent organizational skills.
- Willingness to travel occasionally up to 20%.
Even Better:
- Experience in working with claim or risk management systems preferred.
- Casualty license in claims handling preferred.
- Familiarity with Third-Party claims administration processes.
- Previous experience in a risk management role.
- Will consider paralegal experience or relevant experience with litigation.
Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%
Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier
The starting compensation range for this job is $50,000 to $71,500. Our compensation approach is designed to be fair and competitive. Pay for this role is based on factors such as your experience, skills, education, and location.
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Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidates primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens:Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements.
Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.
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Windstream Communications, LLC
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