Mosaic Human Capital Solutions is conducting a confidential search for an experienced Risk Manager on behalf of a well-established San Antonio organization. This role is ideal for a hands-on risk management professional who enjoys improving processes, managing claims and insurance programs, and helping strengthen organizational risk management practices within a stable and mission-driven environment.
The organization is seeking someone who can take ownership of risk management operations, serve as a key resource for internal stakeholders, manage insurance-related processes, and help strengthen programs related to claims administration, loss prevention, driver safety, and insurance renewals.
The Risk Manager will oversee claims management, insurance administration, risk reporting, and loss prevention activities across the organization. This individual will work closely with executive leadership, insurance brokers, third-party administrators, and operational leaders to support risk management initiatives and ensure effective stewardship of the organization’s insurance and risk programs.
This is a highly visible role reporting directly to executive leadership.
Manage property claims, including reviewing adjuster reports, evaluating coverage issues, approving estimates within authority limits, and escalating matters as appropriate
Manage pre-litigation liability claims and auto physical damage claims in coordination with third-party administrators
Oversee workers’ compensation claims, support resolution strategies, and participate in claims review meetings
Maintain accurate risk and insurance records within the organization’s Risk and Insurance Management System
Generate reports related to claims activity, loss trends, underwriting information, and insurance program performance
Analyze claims and operational data to identify emerging risks, loss control opportunities, and process improvement initiatives
Coordinate insurance renewals, including gathering underwriting information, preparing applications, reviewing coverage terms, and evaluating proposals
Maintain schedules of values for insured assets including property, vehicles, and equipment
Issue certificates of insurance and coordinate specialty insurance documentation requests
Support driver safety and fleet risk management initiatives, including MVR reviews, driver qualification processes, and training compliance
Develop and implement policies, procedures, and best practices that support continuous improvement within the risk management function
Serve as a primary resource for internal departments regarding risk management processes and insurance-related matters
Protect confidential information related to claims, investigations, financial matters, and organizational operations
Perform other duties as assigned
Bachelor’s degree in Risk Management, Business, Finance, or a related field preferred
Minimum of seven (7) years of experience in risk management, insurance, claims administration, or a related field
Ten (10) years of relevant experience may be considered in lieu of a degree
Experience managing casualty, liability, property, and physical damage claims required
Workers’ compensation claims management experience preferred
Strong understanding of risk management principles, insurance programs, claims administration, and loss prevention strategies
Experience analyzing data to identify trends, emerging risks, and opportunities for operational improvement
Experience developing and improving processes, procedures, and internal controls
Experience using Risk Management Information Systems (RMIS) or similar databases preferred
Advanced Microsoft Excel skills, including formulas, pivot tables, and data analysis
Professional certifications such as CPCU, ARM, CRM, or similar credentials preferred
Strong project management, analytical, problem-solving, and organizational skills
Excellent written and verbal communication skills
Ability to manage sensitive information with discretion and professionalism
Valid driver’s license, reliable transportation, and proof of insurance required
Competitive compensation based on experience
Full-time exempt position
Stable organization with a strong commitment to long-term success
Opportunity to make a meaningful impact on claims management, insurance administration, and risk mitigation strategies
Comprehensive benefits package available
100% on-site position in San Antonio
Monday through Friday schedule
Occasional local travel within the San Antonio area
No overnight travel is anticipated
Mosaic Human Capital Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.
Applicants must be authorized to work in the United States. Employment offers are contingent upon successfully completing background checks and any applicable pre-employment requirements.
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