Viking River Cruises Inc logo

RIVER - Corporate Compliance Officer

Viking River Cruises Inc
  • Minneapolis, MN
    8 days ago

    Job Description

    Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Executive Chairman Torstein Hagen often says Viking offers experiences For The Thinking Person. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers' Choice Awards. Viking is also rated a "World's Best" by Travel + Leisure-no other travel company has simultaneously received such honors by both publications.

    Please note that we can unfortunately only accept applicants who are eligible to work in Switzerland or are in possession of a valid work permit. Please do only apply for the position if you comply with those conditions.

    ROLE DESCRIPTION

    • The Corporate Compliance Officer reports to the Compliance Manager, Nautical Compliance, and makes sure that Viking's river fleet, growing to about 90 ships and 1,500 crew members, is ready for an emergency on every day of the season.
    • This role keeps the emergency plans, procedures and safety equipment standards current and practical, and runs the yearly emergency preparedness training and the joint exercises with fire brigades, rescue services and local authorities.
    • On board, the Corporate Compliance Officer acts as an independent observer and internal auditor, checking that what is written in the office is what actually happens on the ship, and turns these observations into practical improvements that are followed up until they work.
    • The role works closely with the captains, the Corporate Captains (Viking's fleet captains, who each supervise a group of ships), the technical department and Viking's own maritime training academy, while running the ship stays with the ship's command: this role sets the standard, trains, checks and helps fix.
    • This is a field-based corporate role: about 70% of the time is spent traveling to the ships, harbors and stakeholders across Europe; the remaining time is divided between the Basel office and working from home. The working-time model is explained during the selection process.

    The role also supports Viking's operations in Egypt by transferring knowledge on emergency preparedness to the local contact person.

    KEY RESPONSIBILITIES

    Emergency preparedness

    • Keep the fleet's emergency plans, checklists and onboard emergency teams current, legally compliant and workable on every ship type; have them ready before a new ship or a new river enters service.
    • Own the standard for safety and firefighting equipment; check on board that equipment is inspected and in order, and follow up repairs with the technical department.
    • Assess fire safety, evacuation and safe access in the winter lay-up harbors and the main embarkation ports; plan and run joint exercises with fire brigades, rescue services and authorities, and follow up the lessons learned.

    Training, drills & Safety Day

    • Own the yearly emergency preparedness training program, including the safety content of the season start training, together with Viking's maritime training academy.
    • Keep the weekly onboard emergency drills effective: observe and evaluate drills, improve the scenarios, and report drill quality per ship and for the fleet.
    • Own the content and the evaluation of the annual Safety Day; coach captains, officers and onboard safety leads so they run good drills themselves.
    • Develop digital training material and onboard emergency material, and keep it consistent with the procedures.

    Procedures, audits & improvement

    • Write and update safety procedures and checklists from onboard practice; test them on board before release and train the crews on what changes.
    • Carry out independent internal audits on board, in the offices and in the winter harbors against ISO 45001 and ISO 14001; check the quality of the ship audits done by the Corporate Captains.
    • Analyze the root causes of recurring gaps with the Compliance Manager, propose practical solutions, and follow corrective actions on board until they are closed.
    • Support crews on board after incidents, verify that the agreed improvements are in place, and support the external certification audits.

    KEY QUALIFICATIONS

    Leadership and Functional Skills

    • Hands-on knowledge of shipboard safety, emergency response and firefighting; able to run and evaluate a drill and to teach others to run one.
    • Writes clear, practical procedures that crews can follow and auditors can verify.
    • Organized; manages a training program, an exercise calendar and many stakeholders across a large fleet.

    Professional Experience

    • Several years in passenger shipping or another safety-critical maritime environment with a certified safety management system.
    • Experience as a Safety Officer or in an equivalent onboard safety role.

    Soft Skills

    • Objective and observant; sees the gap, finds the cause and helps design a solution that works on board.
    • Credible with crews and office alike; a trainer who explains why, not only what.
    • Calm, reliable and independent while traveling.

    Other Skills and Requirements

    • English at business level; German or French at business level.
    • Proficient in Microsoft 365; comfortable creating digital training material.
    • Travel up to 80%; driver's license B.

    Measurable Goals

    • Every ship has current, workable emergency plans and procedures, including new ships and new rivers before they enter service.
    • Drills and the Safety Day run well on every ship, with their quality measured and reported.
    • Training and joint exercises with emergency services delivered as planned, with lessons learned followed up.
    • Gaps between procedures and practice found early and closed with practical solutions; no major findings at external audits in the areas owned.

    EDUCATION

    • Degree in nautical science, maritime studies, safety engineering or a related field, or equivalent professional formation.
    • Internal auditor qualification for ISO 45001 and ISO 14001, or the willingness to obtain it in the first year.

    NICE-TO-HAVE QUALIFICATIONS

    • Inland waterway or river cruise experience.
    • Other languages spoken in the fleet.

    CULTURE & BENEFITS

    • Fast-growing and dynamic environment, a modern workspace, flexible working hours.

    HOW TO APPLY

    Please apply via our website www.vikingcareers.com, including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.

    • Unsolicited submissions of candidates from agencies will not be considered*

    Numbers & Facts

    LocationMinneapolis, MN
    IndustryTravel, Transportation and Tourism
    Company Size1,500 to 1,999 employees
    Year Founded1997
    Websitehttp://www.vikingcruises.com/

    About Company

    Viking Cruises, the leader in river and small ship ocean cruising, offers destination-focused itineraries designed for experienced travelers who have an interest in geography, culture and history. In its first year of operation, Viking Ocean Cruises was rated the #1 ocean cruise line in Travel + Leisure’s 2016 “World’s Best” Awards, which came on the heels of being rated the highest of all cruise lines in the 2015 “World’s Best” Awards. Viking currently operates a fleet of 62 vessels, offering scenic cruising along the rivers and oceans of the Americas, Europe, Russia, Egypt, China, and Southeast Asia. By 2019 the company will operate six 930-guest ocean cruise ships and will sail itineraries in Scandinavia and the Baltic, the Western and Eastern Mediterranean, Asia, Australia, North America and the Caribbean. In addition to the Travel + Leisure honors, Viking has also been honored multiple times on Condé Nast Traveler’s “Gold List” as well as recognized by Cruise Critic as “Best Overall” Small-Mid size ship in the 2017 Cruisers’ Choice Awards, “Best River Cruise Line” and “Best River Itineraries,” with the entire Viking Longships® fleet being named “Best New River Ships” in the website’s Editors’ Picks Awards.

    Skills

    • Coachingunmatched
    • Corporate Complianceunmatched
    • Corrective Actionunmatched
    • Driver's Licenseunmatched
    • Emergency Planningunmatched
    • Emergency Proceduresunmatched
    • Emergency Responseunmatched
    • Emergency Servicesunmatched
    • English Languageunmatched
    • External Auditunmatched
    • Fire Assessmentunmatched
    • Fire Safetyunmatched
    • Firefightingunmatched
    • French Languageunmatched
    • German Languageunmatched
    • ISO (International Organization for Standardization)unmatched
    • ISO 14001unmatched
    • Internal Auditunmatched
    • Lesson Plansunmatched
    • Maintain Complianceunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Publicationsunmatched
    • Quality Metricsunmatched
    • Root Cause Analysisunmatched
    • Safety Engineeringunmatched
    • Safety Equipmentunmatched
    • Safety Processunmatched
    • Safety Standardsunmatched
    • Safety Systemsunmatched
    • Service Deliveryunmatched
    • Team Lead/Managerunmatched
    • Training Programunmatched
    • Training/Teachingunmatched
    • Travel Industryunmatched
    • Vehicle Fleetsunmatched
    • Willing to Travelunmatched
    • Work From Homeunmatched

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Resume Builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Resume Builder