The Case Manager acts as a patient advocate to hospital clients. This is an autonomous role that coordinates, negotiates, procures services, and resources for, and manages the care of patients throughout the continuum of care, which includes arranging post-acute services. The Case Manager is responsible for team building, educating, and consulting interdisciplinary team members. This position provides clinically based case management, therefore requiring someone with a strong clinical background, preferably in the acute care setting. This position requires someone that is flexible and willing to work in all and/or any areas of the hospital. Case Management requires an individual that is adaptable to change and can assume any assignment wherever the need may be. The Case Manager is responsible for discharge planning, and care coordination to facilitate the delivery of quality health care and assists in the identification of appropriate utilization of resources across the continuum of care.
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse
Minimum Education
- Technical Diploma/Certificate Practical Nursing Required or
- Associates Degree Nursing Required
Minimum Work Experience
- 3 years Acute Hospital Nursing Experience Preferred
- 1 year Case Mgmt in the Acute Care Setting Preferred
Licenses and Certifications
- Registered Nurse Licensed State of Florida or eligible compact license Upon Hire Required
- Conducts comprehensive assessments of patients'' clinical, psychosocial, financial, and discharge planning needs.
- Develops, coordinates, and implements individualized plans of care and transition plans to support safe and effective patient outcomes.
- Facilitates timely progression of care and identify barriers that may delay treatment, discharge, or transitions of care.
- Coordinates discharge planning activities and arrange post-acute services, equipment, and community resources.
- Collaborates with physicians, nurses, social workers, patients, families, and the interdisciplinary team to support quality, patient-centered care.
- Promotes appropriate utilization of healthcare resources and assist in resolving clinical and non-clinical barriers to care.
- Advocates for patients and families while supporting safe transitions across the continuum of care.
- Documents case management activities and participate in interdisciplinary care planning and patient care conferences.
- Maintains knowledge of regulatory, accreditation, payer, and organizational requirements related to case management and discharge planning.
- Demonstrates flexibility to provide case management services throughout the hospital and support departmental and organizational needs.
- Conducts comprehensive assessments of patients'' clinical, psychosocial, financial, and discharge planning needs.
- Develops, coordinates, and implements individualized plans of care and transition plans to support safe and effective patient outcomes.
- Facilitates timely progression of care and identify barriers that may delay treatment, discharge, or transitions of care.
- Coordinates discharge planning activities and arrange post-acute services, equipment, and community resources.
- Collaborates with physicians, nurses, social workers, patients, families, and the interdisciplinary team to support quality, patient-centered care.
- Promotes appropriate utilization of healthcare resources and assist in resolving clinical and non-clinical barriers to care.
- Advocates for patients and families while supporting safe transitions across the continuum of care.
- Documents case management activities and participate in interdisciplinary care planning and patient care conferences.
- Maintains knowledge of regulatory, accreditation, payer, and organizational requirements related to case management and discharge planning.
- Demonstrates flexibility to provide case management services throughout the hospital and support departmental and organizational needs.