Benefits:

• Health insurance
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance

Nursing Supervisor

Location: Oahu, Hawaii


About HiHealthCare


HiHealthCare is a locally owned healthcare staffing and services provider proudly serving hospitals, home care programs, correctional facilities, and medical organizations across Hawaii. HiHealthCare is a division of The Hawaii Group, Hawaii’s leading business process outsourcing firm.


HiHealthCare operates three specialized divisions:

• HiHomeCare (home care)
• Cradles n’ Crayons (pediatric home care)
• HiNursing (staffing)

We specialize in connecting nurses, caregivers, and healthcare professionals with medical facilities and home-based care opportunities that require expert, compassionate support. At HiHealthCare, we treat every client, patient, and team member with the same care we would give our own families—while maintaining the professionalism and clinical excellence expected of healthcare practitioners.


Guided by our core values of integrity, transparency, dedication, and respect, our mission is to consistently deliver high-quality, dependable healthcare services with dignity and a smile.


Position Summary


HiHealthCare is seeking a Nursing Supervisor to join our office-based Clinical Team supporting services on the island of Oahu. This position plays a vital role in maintaining agency standards by ensuring compliance with HiHealthCare policies and procedures, as well as all applicable state and federal regulations.


The Nursing Supervisor reports directly to the Primary and Senior Nursing Supervisors and works collaboratively with HiHealthCare leadership. This role includes supervising and conducting field staff visits throughout the Oahu community to ensure high-quality clinical care, proper documentation, and adherence to agency standards.


The primary focus of this position is to support the Clinical Team by providing oversight, coaching, and collective feedback on clinical processes while serving as a liaison between office-based staff and field-based healthcare professionals to ensure continuity of care.


Key Responsibilities

• Conduct supervisory field visits to evaluate care and services provided by Agency staff
• Address patient and family needs, concerns, and questions
• Ensure Agency equipment is present and functioning properly
• Establish, review, and update Plans of Care in accordance with OASIS-mandated guidelines
• Assist with assessment, planning, implementation, and evaluation of patient and caregiver care
• Support the opening of new cases, including initial assessments and reassessments
• Ensure all clinical documentation is accurate, complete, and compliant
• Ensure care delivery complies with regulatory, contractual, and Agency requirements
• Communicate with physicians and other healthcare providers regarding patient progress
• Provide care coordination and direction to case managers and clinical teams
• Maintain positive, collaborative relationships with: 
  • Patients and families
  • Field staff
  • Administrative and home office staff
  • Insurance providers and case managers
  • Physicians and community partners
• Provide collective feedback and assist in the development and implementation of clinical and administrative policies
• Support the development, implementation, and evaluation of new clinical programs
• Assist with investigations related to incident reports, employee injuries, and client or staff complaints
• Participate in quality assurance (QA) audits through patient visits and chart reviews
• Cover home care shifts as needed
• Participate in scheduled on-call coverage after hours, weekends, and holidays
• Assist with staff training, orientations, evaluations, compliance, and counseling
• Participate in new hire interviews
• Support the creation and evaluation of orientation and educational programs
• Attend weekly team meetings and mandatory in-services (in person or virtual)
• Perform other duties as assigned

Requirements

• Minimum 1 year of experience in Home Health Care or Acute Care
• Current State of Hawaii Registered Nurse (RN) License
• Current Basic Life Support (BLS) and First Aid Certification
• Home Health Care Management experience (preferred)
• Case Management experience (preferred)
• Valid driver’s license
• Reliable transportation for travel across Oahu
• Ability to pass a drug screen and criminal background check

Core Competencies

• Business Acumen: Understands business implications of decisions and aligns work with strategic goals
• Diversity & Inclusion: Demonstrates respect for cultural differences and promotes a respectful, harassment-free environment
• Ethics & Integrity: Treats others with dignity, keeps commitments, and upholds organizational values
• Judgment: Exercises sound clinical and professional judgment; makes timely, well-reasoned decisions
• Motivation: Demonstrates initiative, resilience, and drive in a fast-paced healthcare environment
• Dependability: Reliable, committed, and a strong team player
• Initiative: Self-directed, innovative, and proactive; champions staff and patient experience

Benefits


This is a full-time position (with supervisor approval) and includes the following benefits:

• HiGroup Daily Grinds Lunch Program
• Gym and fitness reimbursements
• Parking (if applicable) or bus pass subsidy
• Cell phone reimbursement
• Continuing education support
• Mileage reimbursement
• 13 paid holidays (including your birthday off)
• Paid Volunteer Time Off (VTO)
• Paid Time Off (PTO) accrual
• Employee snacks and beverages