Benefits:- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
About the Role:PAL OF DALLAS LLC is looking for a dependable and skilled Roadside Assistance Technician to join our team in Carrollton, TX! This is a hands-on role where you'll be the hero drivers need when they're stranded — making a real difference one call at a time. If you thrive in a fast-paced environment and love working with your hands, we want to hear from you!
Responsibilities:- Respond promptly to roadside assistance service calls in and around the DFW area
- Perform tire changes, jump starts, and battery replacements for stranded motorists
- Provide fuel delivery, lockout services, and basic vehicle recovery
- Operate winching tools safely and efficiently
- Communicate with dispatch and customers regarding ETA and service status
- Maintain service vehicle, tools, and equipment in clean, working condition
- Document service calls and complete accurate job reports
Requirements:- Prior experience in roadside assistance, towing, or automotive service preferred
- Valid driver's license with a clean driving record
- Ability to operate light-duty service vehicles
- Strong mechanical aptitude and problem-solving skills
- Excellent customer service and communication skills
- Ability to work flexible hours, including nights, weekends, and on-call shifts
- Physical ability to lift heavy equipment and work in various weather conditions
About Us:PAL OF DALLAS LLC is a trusted roadside assistance and towing provider serving the Dallas-Fort Worth area, including Carrollton, TX. Our customers count on us for fast, reliable, and friendly service when they need it most. We take pride in building a team that feels like family — where hard work is recognized and every technician plays a vital role in our success.