Roadside Assistance Technician

PAL OF DALLAS LLC
  • Austin, TX
  • Full-time
30+ days ago

Job Description

Benefits:
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Bonus based on performance
  • Flexible schedule
  • Training & development

Job Overview

Turn Someone’s Worst Day Around.

When a driver is stranded on the side of the road, they’re not just looking for a service—they’re looking for someone they can count on.
 
As a Roadside Assistance Technician with Pop-A-Lock, you’ll be the person who shows up, solves the problem, and helps get someone safely back on the road. Every call is different, every day keeps you moving, and the work you do makes an immediate difference.
 
If you’re dependable, hands-on, comfortable working independently, and enjoy helping people, this could be the job for you.

We are seeking a skilled and detail-oriented Roadside Technician to join our team. The ideal candidate will possess basic mechanical knowledge and hands-on experience with various tools and equipment. This role involves performing maintenance, repairs, and troubleshooting on vehicles to ensure optimal performance and safety. Most importantly must have a positive attitude, team player, and great work ethic.


Duties


  • Provide roadside services including, fuel delivery, tire changes, jump starts, battery testing, battery replacement, and battery installation.
  • Utilize hand tools and power tools effectively for repairs and installations.
  • Diagnose mechanical issues using a b2q tester and other diagnostic equipment.
  • Perform repairs on various types of vehicles, ensuring compliance with safety standards.
  • Maintain accurate records of all work performed, including parts used and time spent on tasks.
  • Collaborate with team members to identify areas for improvement in processes and equipment efficiency.
  • Ensure the work area is clean, organized, and safe at all times.
Requirements


  • Proven experience in vehicle maintenance or a related field is preferred.
  • Proficiency with hand tools and power tools is essential.
  • Basic mechanical knowledge with the ability to troubleshoot complex issues effectively.
  • Excellent attention to detail and problem-solving skills.
  • Strong communication and customer service skills
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • A valid driver’s license and ability to pass a background check is required.
  • Must have reliable transportation to work in.
Join us in delivering high-quality service while advancing your technical skills in a supportive environment!


Job Type: Full-time, W-2 employee position 

Work Location: In person

Numbers & Facts

LocationAustin, TX
Job TypeFull-time

Skills

  • A/B Testingunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Driver's Licenseunmatched
  • Hand Toolsunmatched
  • Identify Issuesunmatched
  • Maintain Complianceunmatched
  • Maintenance Servicesunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Record Keepingunmatched
  • Safety Complianceunmatched
  • Safety Standardsunmatched
  • Team Playerunmatched
  • Testingunmatched
  • Tire Repairunmatched
  • Training/Teachingunmatched

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