Roofing Service Manager

Roofing Service Manager

Publish Date 11.10.2026

• Roof-Tech
• New Orleans, NO
• Posted 7 hours ago

Roof Tech

The Commercial Roofing Service Manager is responsible for overseeing and managing roof service and repair operations on commercial properties. This includes leading service teams, managing job site operations, ensuring quality workmanship, promoting safety compliance, maintaining strong client relationships, and ensuring service projects are completed efficiently and profitably.

Key Responsibilities:

Supervise and work alongside service technicians on commercial roofing service calls and repairs.

Interpret service work orders and ensure all tasks are completed according to scope.

Oversee hands-on repairs and maintenance on various commercial roofing systems, including TPO, EPDM, PVC, and Metal.

Troubleshoot and diagnose roof leaks and other issues effectively.

Ensure job site safety protocols are followed and all OSHA standards are met.

Communicate professionally with building owners, property managers, and internal teams.

Oversee leak investigations, shingle repairs, flashing repairs, and localized tear-off and replacement of damaged components on commercial shingle roofing systems.

Train and mentor crew members to develop skills and maintain performance standards.

Ensure accurate and timely reporting, including job logs, photos, and material usage.

Ensure proper use and maintenance of tools, equipment, and company vehicles.

Coordinate with service coordinators and project managers regarding scheduling, manpower, and materials.

Maintain clean, organized, and safe job sites at all times.

Oversee daily service operations and ensure projects are completed efficiently and meet quality expectations.

Perform other duties as assigned by management.

Qualifications & Skills:

Minimum 3-5 years of commercial roofing experience, with at least 1-2 years in a leadership or management role.

Knowledge of Roofing Systems: Proficiency in single-ply systems (TPO, EPDM, PVC) required; additional systems a plus.

Proven ability to lead and motivate a team while maintaining production, quality, and safety standards.

Strong verbal and written communication skills.

Valid driver's license with a clean driving record required; OSHA 10/30 and First Aid/CPR preferred.

Ability to lift up to 50 lbs, work in varying weather conditions, and perform or oversee tasks at heights for extended periods.

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