Room Attendant - Hilton Tucson El Conquistador

Position Summary

The Housekeeping Room Attendant is responsible for cleaning and servicing guest rooms and assigned areas in a timely, efficient, and organized manner to ensure a safe, comfortable, and welcoming environment for all guests.

Primary Responsibilities

• Clean and service assigned guest rooms according to hotel standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.

• Ensure rooms are cleaned, inspected, and ready for occupancy within established time standards.

• Notify the Front Desk when rooms are ready to be released for sale and report any delays to a supervisor.

• Identify and report maintenance or safety issues promptly.

• Respond courteously and efficiently to guest requests, ensuring follow-up and guest satisfaction.

• Maintain a clean, organized, and fully stocked linen cart and supply area.

• Safeguard all assigned equipment, keys, and supplies.

• Follow lost-and-found procedures and report all discovered items to a supervisor.

• Participate in team cleaning and self-inspection programs to maintain quality standards.

• Maintain a professional appearance and positive attitude at all times.

• Follow all company policies, procedures, and safety guidelines.

• Perform other duties as assigned by management.

Qualifications

Education & Experience:

• Basic reading, writing, and math skills preferred

• Prior housekeeping experience is helpful but not required

Certification or License:

• None required

Skills & Abilities

• Strong attention to detail

• Good organizational and time-management skills

• Ability to work independently and as part of a team

• Strong customer service skills

• Ability to identify and solve basic problems

Working Conditions

• Requires standing, walking, bending, lifting, and reaching throughout the shift

• Work may include weekends, holidays, and overtime as needed

• Fast-paced work environment

• Regular exposure to cleaning chemicals and dust