Routing Coordinator - Weekend Shift
Coordinate Service. Support Drivers. Keep Transportation Running Smoothly.
zTrip | North America's Largest Taxi Transportation Provider
At zTrip, reliable transportation depends on strong operational coordination behind the scenes. We're seeking a motivated and detail-oriented Routing Coordinator - Weekend Shift to help manage trip coverage, support drivers, and ensure passengers receive dependable service throughout the weekend.
This role is ideal for someone who excels in a fast-paced environment, enjoys solving problems on the fly, and can effectively balance multiple priorities while maintaining excellent communication with both drivers and customers.
Benefits & Perks
- Competitive Pay
- Medical, Dental, Vision, and Life Insurance
- Paid Time Off (PTO) and Paid Holidays
- 401(k) with Company Match
- Career Growth Opportunities
- Professional Development and Training
- Stable, Team-Oriented Work Environment
- Opportunity to Make a Direct Impact on Daily Operations
What You'll Do as a Routing Coordinator:
Route & Service Coordination
- Coordinate driver assignments to ensure efficient trip coverage and service availability.
- Monitor active trips and transportation activity throughout the shift.
- Adjust routes and assignments as operational needs change.
- Identify and resolve service delays or coverage gaps quickly and effectively.
- Help maximize service efficiency while maintaining customer satisfaction.
Driver Support
- Serve as a primary operational contact for drivers during weekend shifts.
- Provide trip information, route updates, and scheduling assistance.
- Assist drivers with operational questions and service-related concerns.
- Communicate important updates and instructions in a timely manner.
- Support drivers in maintaining smooth and efficient transportation operations.
Customer Service & Communication
- Assist with customer inquiries regarding transportation services and trip status.
- Address service-related issues professionally and courteously.
- Coordinate solutions for scheduling adjustments and service requests.
- Ensure a positive experience for passengers through effective communication and support.
Operational Administration
- Maintain accurate records of trips, service activity, and operational communications.
- Complete data entry and administrative tasks as required.
- Assist with operational reporting and documentation.
- Ensure compliance with company policies and procedures.
- Support daily workflows that contribute to overall operational success.
Team Collaboration
- Work closely with operations, customer support, and management teams.
- Share critical service updates and operational information.
- Assist with process improvements and efficiency initiatives.
- Contribute to a positive and professional team environment.
Qualifications of a Transportation Coordinator:
Preferred Experience
- Previous experience in dispatching, transportation, logistics, scheduling, routing, customer service, or operations coordination preferred.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to make sound decisions in a fast-paced environment.
- Strong problem-solving and critical-thinking skills.
- Experience using dispatch, scheduling, or fleet-management software is a plus.
- Proficiency with basic computer applications and data entry.
- Valid driver's license required.
What Makes You Successful of a Routing Coordinator:
- Strong attention to detail and organizational skills.
- Ability to remain calm under pressure.
- Excellent communication and customer service abilities.
- Resourceful, proactive, and solution-focused mindset.
- Ability to prioritize tasks and adapt to changing operational demands.
- Commitment to teamwork, reliability, and operational excellence.
Schedule
Weekend Shift:Friday, Saturday & Sunday | 4:00 AM - 2:00 PM
Why Join zTrip?
- Join the transportation company that helps keep communities connected every day.
- Play a vital role in coordinating services and supporting drivers in real time.
- Gain valuable experience in transportation operations and logistics.
- Work with a supportive team that values accountability, communication, and teamwork.
- Build a stable career with advancement opportunities in a growing organization.
- Make a direct impact on service quality, efficiency, and customer satisfaction.
Apply Today
If you're an organized professional who thrives in a fast-moving environment and enjoys coordinating transportation operations, apply today for our Routing Coordinator - Weekend Shift position. Join zTrip and help ensure drivers, passengers, and operations stay connected and moving every weekend.