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Sales Jobs in Schaumburg, IL

Sale Processor

Wheels

  • Schaumburg, Illinois
  • 28 days ago
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    Skills

    • Auditingunmatched
    • Billingunmatched
    • Coachingunmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Employee Relationsunmatched
    • Establish Prioritiesunmatched
    • Financeunmatched
    • Follow Throughunmatched
    • High School Diplomaunmatched
    • Leadershipunmatched
    • Mail Processingunmatched
    • Microsoft Excelunmatched
    • Microsoft Outlookunmatched
    • Microsoft Product Familyunmatched
    • Microsoft Windows Operating Systemunmatched
    • Microsoft Wordunmatched
    • Multitaskingunmatched
    • Performance Metricsunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Qwerty Keyboardunmatched
    • Regional Salesunmatched
    • Resolve Customer Issuesunmatched
    • Right-Sizingunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Sales Taxunmatched
    • Staff Policiesunmatched
    • Time Managementunmatched
    • Vendor/Supplier Managementunmatched
    • Vendor/Supplier Planningunmatched
    • Vendor/Supplier Relationsunmatched
    • Wholesale Industryunmatched

    Description

    Job Description:

    JOB OVERVIEW

    The Sale Processor is responsible for processing and completing all third-party driver purchaser and auction sales of vehicles within their designated KPIs. This position requires cross-functional training within all Remarketing sales functions (lessee sale, wholesale, and courtesy sales). Requires providing support to the response center to internal and external customers inquiries, solving problems related to vehicle sales, and assisting in managing the VOR vendor network.

    KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

    • Review, interpret, and process sale to completion including executing client specific sale instructions, completing a title, processing all necessary forms and documents and mailing within the department KPI.
    • Demonstrate a thorough knowledge of each state specific sale requirements (taxes, titles, and forms) to properly process the sale.
    • When lessee sales or courtesy sales are required, generate the title pull request through Title Inventory application.
    • Manage special client situations effectively.
    • Assist in research and support requests from Response Center as it pertains to status, titles, forms, vehicle sale problems.
    • Overseeing of all client buyouts and downsizing projects.
    • Processing Canadian sales (lessee and wholesale).
    • Process dealer purchase programs sales.
    • Process specific client requests through individual vendors (Cox, RICHI, Adesa).
    • Process all salvage titles and sales through salvage auction.
    • Work with Title Maintenance to obtain duplicate and/or salvage titles. Follow up to ensure that titles are obtained in a timely manner.
    • Develop successful partnerships with vendors by building positive individual relationships with vendor staff.
    • Train and coach vendor staff on Wheels policies and procedures. Take appropriate action when expectations are not met.
    • Responsible for managing all sales exceptions and pended sales to ensure they are resolved within the KPI. Ensure accurate client billing by carefully auditing the paperwork and fees for every vehicle sale.
    • Ensure accurate client billing by carefully auditing the paperwork and fees for every vehicle sale.
    • Serve internal customers (e.g., Client Services, Driver Services, Finance) effectively and professionally.
    • Assist and maintain an effective working relationship with the Regional Sales Manager.
    • Distribute mail.
    • Other duties as assigned.

    LEADERSHIP RESPONSIBILITIES

    • There are no leadership responsibilities for this role

    COMPETENCIES - SKILLS

    • Working knowledge of Microsoft software such as Windows, Word, Excel and Outlook
    • Excellent follow through and problem-solving skills.
    • Strong customer service skills
    • Able to speak/write clearly and concisely.
    • Ability to interact with customers and co-workers with diplomacy and tact.
    • High attention to detail and process oriented
    • Ability to oversee multiple tasks simultaneously.
    • Organizational and time management skills
    • Prioritization skills and ability to adjust to changes in volume of work.
    • QWERTY keyboard and general computer navigational skills

    EDUCATION AND EXPERIENCE

    • High school diploma required.
    • One (1) to two (2) years of office/customer service experience.

    CORE VALUES

    At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.

    • Integrity - Always act with integrity and honesty.
    • One Team - Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
    • Innovation - Drive continuous improvement, spark creativity and embrace next generation thinking.
    • Customer Success - Ensure that customer and driver success is at the heart of everything we do.

    CULTURAL ATTRIBUTES

    At Wheels, our culture guides us how we work every day, and we look for team members who show these behaviors:

    • Discipline Drives Quality - Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.
    • Intellectually Curious - Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
    • Commit and Deliver

    Numbers & Facts

    LocationSchaumburg, Illinois

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