Sales Account Manager / Client Coordinator

At PureHealth Mold Inspections, we believe homeowners deserve clarity, thoughtful guidance, and confidence when it comes to understanding their homes. Our approach goes beyond simple testingwe help clients understand whats happening, where concerns may be coming from, and what steps to take next.

Were looking for a friendly, organized, and confident Sales Account Manager / Client Coordinator to join our team!

In this role, youll be an important part of the client experience, guiding homeowners from their first conversation with PureHealth through scheduling and follow-up. Youll listen to their concerns, explain our process, coordinate appointments, respond to questions, and make sure each client feels informed and supported along the way.

Were Looking For Someone Who Is:

• Warm, professional, patient and confident/comfortable communicating with people
• Highly organized and detail-oriented
• Comfortable with phone, email, and text communication
• Comfortable with using multiple online platforms (CRM/Phones/Scheduling Software)
• Strong at follow-through and staying on top of multiple conversations
• Naturally curious and willing to take the time to listen to our clients
• Comfortable in a client-facing sales environment without being pushy
• Motivated to learn and grow with a close-knit team

If you enjoy helping people, staying organized, building relationships, and turning a complicated situation into a clear next step, wed love to hear from you.

Salary Range: $48000.00 - $55000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Work from Home

Mon-Fri Schedule

Career Growth Opportunities

Professional Work Environment

Friendly Team Culture

Responsibilities

• Respond to client inquiries by phone, email, and text
• Build relationships with prospective and existing clients
• Learn about each clients concerns and help guide them toward the appropriate next step
• Explain PureHealth services and the inspection process
• Prepare quotes, coordinate scheduling, send payment and agreement emails
• Manage client follow-up and maintain organized records in CRM
• Coordinate communication between clients and the PureHealth team
• Provide a professional, thoughtful, and consistent client experience

• At least two years of experience in high-volume customer service or sales.
• Strong comfort level with phone communication and digital scheduling tools.
• A genuine desire to help homeowners navigate stressful situations like mold concerns.
• Strong organization skills to track multiple client projects at once.
• Familiarity with local home service markets is a bonus.