Bathing Brands is a well-established, growing organization in the steam, sauna, and bathing space, and the Sales Administrator plays a key role in supporting the sales process from order entry through fulfillment.The Sales Administrator plays a key role in supporting the sales process from order entry through fulfillment. This position acts as a central point of coordination between Sales, Operations, and Customers-ensuring orders are accurate, timely, and clearly communicated. The ideal candidate is detail-oriented, organized, and comfortable interacting with both internal teams and external customers to resolve questions and keep orders moving.This position is hybrid, requiring regular on-site presence with the option for remote work.Key ResponsibilitiesOrder & Sales SupportProcess and manage customer sales orders, ensuring accuracy of pricing, quantities, and delivery detailsCoordinate order progression from receipt through shipment, working closely with Sales, Production, and Shipping teamsMonitor order status and proactively identify potential delays or issuesExpedite orders as needed to meet customer expectations and business prioritiesCustomer Service & CommunicationServe as a primary point of contact for customer order-related questions, updates, and documentationCommunicate order confirmations, status updates, and changes in a clear, professional mannerResolve order discrepancies, shipping issues, or billing questions in collaboration with internal teamsMaintain a high level of professionalism and responsiveness in all customer interactionsAdministrative & Data ManagementMaintain accurate order records in internal systems (ERP/CRM)Prepare and distribute order confirmations, invoices, and related documentationAssist with reporting related to orders, shipments, and sales activitySupport Sales team with administrative tasks as neededRequired Skills & QualificationsStrong attention to detail and ability to manage multiple orders simultaneouslyClear written and verbal communication skillsCustomer-service mindset with the ability to handle inquiries calmly and professionallyProficiency in Microsoft Office (Excel, Outlook, Word)Ability to work cross-functionally with Sales, Operations, and Finance teamsStrong organizational and time-management skillsPreferred QualificationsPrevious experience in sales administration, order entry, order expediting, or customer serviceExperience working with ERP or CRM systemsManufacturing, distribution, or logistics environment experienceBenefitsBathing Brands offers a comprehensive benefits package designed to support our teammates' health, financial well-being, and work-life balance, including:Company-subsidized medical, dental, and vision insuranceCompany-paid life insurance, with voluntary disability and supplemental coverage options401(k) retirement plan with company matchPaid Time Off (PTO) and paid company holidaysCommunity Day for volunteer serviceEmployee referral programFull benefit eligibility and details are shared during the offer processWe're not just building bathing products-we're building intentional experiences. The pace is high, the standards are real, and ownership matters here-so we know we're not the right fit for everyone. But for those energized by building something meaningful, raising the bar with driven teammates, and doing work that truly impacts people's health and wellbeing, Bathing Brands offers the chance to be part of something special. If that sounds like you, we'd love to hear from you!Compensation details: 55000-60000 Yearly SalaryPI93687edcd23f-25660-41879103