Ready to turn great ideas into unforgettable events? The Holiday Inn of Normal, IL is looking for a Sales & Event Coordinator who loves building relationships, creating memorable experiences, and bringing events to life!
In this role, you’ll be at the heart of the action helping drive revenue, coordinating exciting events, and making sure every guest leaves impressed. From booking business to partnering with different departments, you’ll play a key role in making everything run smoothly behind the scenes (and in front of them, too!).
What You’ll Bring to the Table
A passion for delivering friendly, professional guest service
Strong time management and ability to stay on top of multiple priorities
Excellent organization skills with a sharp eye for detail
Confidence in communicating clearly both in writing and in conversation
A positive, can-do attitude when working with clients and team members
Leadership skills with the ability to guide, delegate, and stay goal-focused
Basic computer and math skills, including handling transactions
High school diploma (or equivalent) required
Bonus points for experience in hospitality, events, or customer service!
What You’ll Be Doing
Welcoming and assisting guests with professionalism and a smile
Using the CRM system to manage client relationships and opportunities
Leading property tours and connecting with potential clients
Partnering with clients to understand their vision and bring their events to life
Collecting event details and ensuring contracts and payments are complete (72 hours prior!)
Collaborating with hotel departments to execute seamless events
Coordinating room setups and double-checking everything before guests arrive
Following up with clients to ensure satisfaction and build lasting relationships
Perks & Benefits
We’ve got you covered (once eligibility requirements are met):
Medical insurance options with competitive rates
Health Savings Account (HSA)
Employee Assistance Program (EAP) for you and your family
Paid Time Off (PTO)
Pay: $19.00/hour
Job Type: Full-Time
Additional Requirements: Background check and drug screen required. E-Verify participant. EOE M/F/D/V