Sales and Training Executive
Milwaukee, United States
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Sales and Training Executive
Milwaukee, United States
Apply (opens in new window) Save job
Division: Luxury Products Division
Location Based: Milwaukee, WI (within 2hours of city)
Territory Location: Wisconsin, Northern Illinois
Reports To: Regional Sales Director
Who We Are:
For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each person around the world the best of beautyin terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At LOréal Luxe our mission is to provide our consumers with the best products and brand experience by making it unique. Our portfolio is composed of twenty-one brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani, Kiehl's, Aesop and Youth to the People.
What You Will Do:
Job Duties and Accountabilities
Responsible for retail sales performance of a defined territory of stores (~40 Doors) and ensuring corporate goals are met. Develop all relevant counter personnel on sales strategy. Conduct frequent Intersell Trainings for Beauty Department Associates. Contribute to sourcing, hiring, and training branded beauty advisors. Manage Beauty Advisors, Business Managers and Freelancers in executing RPA plans including events, promotional activities and launches. Develop strong clientele followings in their stores, including the use of social media to promote awareness and engagement.
The expectation is that the Sales and Training Executive will spend 80% of their time in the field. Overnights required.
Key Challenges, Issues and Complexity
SALES
Coordinate seasonal events for national accounts. Plan and execute product launches,
GWPs (Gift with Purchase), and PWPs (Purchase with Purchase) with store manager,
department manager and business manager to ensure maximum visual effect and sales
performance. Plan, communicate and execute all in-store events. Develop social media
outreach in every store/counter and work with store PR, where applicable. Create &
communicate text and image files for teams to reach out to clients for all client
outreaches.
Business Analysis Responsible for daily, monthly, and seasonal tracking of total retail performance within territory. Must maintain knowledge of the trends of individual business segments, i.e., Makeup, Skincare, Fragrance, and all the key business drivers within each segment. Monitor competitive activity and competitive retail performance within the beauty department. Ensure that market share objectives are being met.
Maintain counter quality and merchandising
Monitor cleanliness of the counter display units and hold beauty advisors accountable for
Lancome counter quality requirements. Execute and maintain all Lancome merchandising
standards. Completion of All Work missions, where appropriate to comply. Assist stores
with stock and visual where needed to best support the business needs.
Maintain seasonal freelance budget, including sourcing freelance makeup artists,
booking for appropriate events, and executing their payments within the seasonal
budget. Process T&E in a timely manner and within the guidelines.
Daily communication with Regional Sales Director regarding business performance and
opportunities, including competitive feedback and feedback on L^ programs. Daily and
Weekly communication with stores regarding event performance, employee turnover
and training (either in person or through conference calls/Teams calls). Arrange seasonal
business manager meetings, where appropriate. Prepare and conduct seasonal retailer
presentations, if applicable. Participate in and/or organize regional retailer strategy
meetings.
EDUCATION/COACHING
Develop, motivate, and educate Lancome line assigned Counter managers and Beauty
Advisors as well as Multi-branded/Intersell Associates through in-person and digital
training programs.
Actively plan, execute, and follow up on seasonal training in all doors.
Actively plan, execute and follow-up on new hire training using Digital Ecole and LL.com.
Train & Coach beauty advisors to increase sales by making sure s/he is fulfilling all the
responsibilities and hasappropriate knowledge of all key products. Teach beauty advisor
how to maximize productivity by developing selling skills, customer service skills, booking
events, mastering makeup application skills and product demonstration. Ensure all BAs
are trained and using Beauty Tech Devices.
Train & coach business and counter managers to become strong team leaders and in
store coaches for their beauty advisors.
Work closely with CERE Education Team and Regional Sales Director to ensure that training standards are being met. Make certain that beauty advisor representation reflects Lancome beauty advisor guidelines and LOréal diversity guidelines. Make certain we have brand advocates throughout the beauty departments (and other depts) through the development of strong relationships.
HUMAN RESOURCES
Contribute to the sourcing and interview candidates for business manager, beauty
advisor positions and freelancers using Lancome Interview Guide, Talent Plus and
Sourcing Applications in Talent Force. Ensure we have the best talent at all counters
through systematic talent assessment based on brand goal achievement, productivity
(SPH, IPT, AUS), makeup artistry skills, client registry level and quality, customer service,
etc. Maintainaccurate records on Talent Force to reflect correct staffing.
What We Are Looking For:
Required Qualifications:
The supervision required is close. There is daily communication between the Sales & Training Executive and the Regional Sales Director
What's In It for You:
Do not meet every single requirement? At LOréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you are excited about this role but your experience does not align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by contacting USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.
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The pace is fast, and the learning curve is steep. But in return, you get the trust to try new things and the support to make a real impact. If you want a role where your voice actually shapes the work and the chance to work in over 40 worldwide brands, this is where you do it.
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| Location | Milwaukee, WI |
| Salary | $82,000–$115,000 Per Year |
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