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Sales Associate/Engraver
Legislative Branch
Senate
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Summary
The Secretary of the Senates Senate Gift Shop is seeking a Sales Associate/Engraver . The complete vacancy announcement and application may be found on the United States Senate Career Page at https://sen.gov/YO0NL.
Learn more about this agency
Summary
The Secretary of the Senates Senate Gift Shop is seeking a Sales Associate/Engraver . The complete vacancy announcement and application may be found on the United States Senate Career Page at https://sen.gov/YO0NL.
Learn more about this agency
Overview
Help
Accepting applications
Location
Few vacancies in the following location:
Washington, DC
Few vacancies
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed NoN/A Salary $55,628 - $94,847 per year Pay scale & grade
AD 04
Promotion potential 4
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Not required - N/A
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service
Drug test No Security clearance Not Required
Announcement number req1115 Control number 890438600
This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Duties
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This is retail, engraving, and customer service work assisting Senate staff and customers with gift items. Other duties include assisting with the maintenance of store and warehouse inventory. Work is bound by Secretary of the Senate policies and procedures; the U.S. Senate Handbook; and the Senate Ethics Manual, but requires independent judgment in setting priorities and handling assignments. ESSENTIAL FUNCTIONS Perform functions of sales associate; provide customer service to patrons of the store; process cash and credit card transactions, provide customers with receipt and return policy, determine shipping charges, and prepare items to ship to customer. Assist customers with gift selection, special requests, inquiries, purchases, and returns; inform customer of custom options, shipping, engraving, and additional product information; resolve customer complaints; and process mail orders transacted by phone or in person. Fulfill engraving orders for the Senate Gift Shop; determine ability to engrave on various items due to size/shape of item and composition of item; prioritize engraving orders; adjust engraving equipment and computer settings to process engraving requests; consult with front office on questions regarding order; maintain engraving files; coordinate with vendor to have artwork digitized; maintain files of digitized information; and return completed orders to front office for final processing. Track inventory of merchandise; notify warehouse personnel and front office of reordering needs; and assist Inventory Control Specialist with warehouse responsibilities for all Gift Shop merchandise. Maintain current knowledge of the Gift Shop's Emergency Action Plan (EAP) and Continuity of Operations (COOP) plan; participate in periodic exercises and drills. Provide all customers with the highest level of customer service.
Requirements
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Conditions of employment
Qualifications
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed in a retail store and/or warehouse environment with exposure to everyday risks and discomforts, and requires the use of normal safety precautions. Work also involves operating engraving machinery, which requires the use of special safety precautions. Work may require frequent walking, standing, bending, heavy lifting, carrying items 25 to 50 pounds, and physical dexterity to climb ladders with boxes of merchandise, as well as regular use of typical office equipment, software programs, and methods of communication such as a computer, email, telephone, photocopier, and fax machine. Regular, predictable, and punctual attendance is required for performance of duties. Work also requires physical presence in the office, except as otherwise required by the Office of the Secretary. Warehouse work exposes employee to dust, paper cuts, and splinters. Engraving work is done with mild chemicals that emit a small amount of fumes.
MINIMUM QUALIFICATIONS
Work requires a high school diploma or GED, with one to three years of retail experience (including warehouse and inventory experience), prior engraving experience desired, and the following knowledge, skills, and abilities:
Ability to provide prompt and courteous customer service and resolve customer issues.
Ability to deal with others using tact and diplomacy.
Ability to use engraving equipment and applicable computer software.
Knowledge of graphic design techniques and computer software.
Ability to operate engraving equipment and various retail and office equipment to include cash registers and inventory-tracking equipment.
Ability to use creativity and originality when interpreting engraving requirements.
Ability to follow departmental rules, regulations, procedures, and functions.
Ability to use computer and relevant computer software programs.
Ability to communicate effectively, both orally and in writing.
Knowledge of store merchandise and its warehouse storage location.
Ability to accurately process cash and credit card transactions.
Ability to operate cash registers and inventory tracking equipment.
Basic knowledge of the Senate as an institution preferred, with a desire and willingness to learn more about the legislative process, as well as the history and operation of the Senate.
LICENSES, CERTIFICATIONS, AND OTHER REQUIREMENTS
None.
Education
See minimum qualifications above for education details and Licenses & Certifications.
Additional information
The Secretary of the Senate is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email resumes@sec.senate.gov with "Applicant Accommodation" in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Qualified candidates may be selected for an interview.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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Application, Cover Letter, Resume, Veterans Preference Application, if applicable
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
https://saa.csodfed.com/ux/ats/careersite/1/home?c=saa All applicants must use the link above and follow instructions. DO NOT submit any paper application materials or resumes via U.S. Postal Mail or in person. All applicants MUST use the online employment application.
Agency contact information
Email resumes@sec.senate.gov Address Secretary of the Senate, Human Resources
Hart Senate Building
Washington, DC 20510
Next steps
Candidates will be contacted if granted an interview.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Application, Cover Letter, Resume, Veterans Preference Application, if applicable
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
https://saa.csodfed.com/ux/ats/careersite/1/home?c=saa All applicants must use the link above and follow instructions. DO NOT submit any paper application materials or resumes via U.S. Postal Mail or in person. All applicants MUST use the online employment application.
Expand Hide how to apply
Agency contact information
Email resumes@sec.senate.gov Address Secretary of the Senate, Human Resources
Hart Senate Building
Washington, DC 20510
Next steps
Candidates will be contacted if granted an interview.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Senate
The secretary of the Senate is an elected officer responsible for an extensive array of offices and services to expedite the day-to-day operations of the U.S. Senate. The secretary keeps the legislative records of the Senate, including minutes of proceedings, calendars of business, debates, nominations, bills, and amendments. The secretary is responsible for the records of senators elections and for receiving and transmitting official messages to and from the president and the House of Representatives. The secretary is also the chief financial officer of the Senate.
Agency contact information
Email resumes@sec.senate.gov Address Secretary of the Senate, Human Resources
Hart Senate Building
Washington, DC 20510
Summary
The Secretary of the Senates Senate Gift Shop is seeking a Sales Associate/Engraver . The complete vacancy announcement and application may be found on the United States Senate Career Page at https://sen.gov/YO0NL.
Learn more about this agency
Overview
Help
Accepting applications
Location
Few vacancies in the following location:
Washington, DC
Few vacancies
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed NoN/A Salary $55,628 - $94,847 per year Pay scale & grade
AD 04
Promotion potential 4
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Not required - N/A
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service
Drug test No Security clearance Not Required
Announcement number req1115 Control number 890438600
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USAJOBS is a Opens in a new windowUnited States Office of Personnel Management website.
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| Location | Washington, DC |
| Salary | $55,628–$94,847 Per Year |
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