Benefits:

• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• 401(k)
• Dental insurance

SUMMARY

The Sales Associate is responsible for supporting daily store operations by delivering excellent customer service and contributing to a clean, organized, and well-stocked shopping environment. This role assists in driving sales and donations through positive customer interactions and efficient execution of store tasks.
 
Sales Associates are cross-trained across front-of-house and back-of-house functions, including cashiering, merchandising, fitting room management and basic donation processing support. This position works closely with store leadership, staff and volunteers to ensure a productive and welcoming environment.
 
 

RESPONSIBILITIES

·         Greet and assist customers and donors in a friendly, professional manner; support a positive shopping and donation experience that encourages repeat visits.
·         Operate the point-of-sale system accurately; process purchases, handle cash and card transactions, and follow all cash handling procedures; bag items for customer.
·         Maintain sales floor by keeping the store clean, organized and fully shoppable; restock merchandise, straighten displays and maintain fitting rooms throughout the day.
·         Assist with product placement, floor moves and store rearranging as needed to maintain an appealing and effective shopping environment.
·         Support donation intake and processing activities as needed, including sorting, hanging, tagging, and moving merchandise to the sales floor.
·         Work alongside staff and volunteers to maintain productivity, organization and a positive team environment.
·         Adhere to store policies, procedures, and safety guidelines; complete tasks as assigned by store leadership.
 

EDUCATION AND EXPERIENCE

·         High School Diploma or GED required
·         6 months of retail experience preferred
 

KNOWLEDGE, SKILLS, ABILITIES

·         Strong customer service and communication skills
·         Ability to work in a fast-paced, team-oriented environment
·         Basic understanding of retail operations and merchandising
·         Ability to operate or learn POS systems
·         Strong attention to detail and organizational skills
·         Ability to follow directions and complete tasks efficiently
·         Ability to stand for extended periods and lift 15–25 lbs as needed