Credit Cards, Customer Experience, Customer Relations, Customer Support/Service, Establish Priorities, Inventory Levels, Lift/Move 35 Pounds, Loss Prevention, Operations Processes, Policy Development, Procedure Development, Safety Process, Sales, Scorecarding, Sports, Standard Operating Procedures (SOP), Team Player, Technical Sales
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
Our store teammates are passionate about creating an exceptional shopping experience for our
customers through their eagerness to help, high brand and execution standards, ability to prioritize
and efficient execution of operational processes.
- Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.
- Performs club fitting and club performance modifications through use of club fitting equipment.
- Provides product and service recommendations according to customer's needs.
- Manages workflow for all customer services including establishing turn-around times to meet customer's needs.
- Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
- Manages golf service supply inventory by accurately tracking shop usage.
- Completes, organizes, and stores all customers' work orders.
- Provides a high level of customer service within the golf area.
- Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
- Maintains and participates in all recovery and cleanliness standards.
- Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
- Takes an all-hands-on-deck approach to support the team across the store.
- Performs other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates: - Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
QUALIFICATIONS:- Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
- Ability to work extended periods of time (up to 4 hours) standing or walking.
- Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
D
Dick's Sporting Goods
At DICK'S Sporting Goods, we ensure ultimate customer satisfaction by employing an exceptional team of associates, who truly "live" our brand. Our associates demonstrate a combination of drive, skill, commitment and passion for our business that is shared with the athletes and enthusiasts we serve. These experts draw on their personal experience and passion for sports to guide, inform and inspire every customer, helping to make DICK'S Sporting Goods the top destination for dedicated athletes in every activity, for every season.
Founded in 1948, DICK'S Sporting Goods, Inc. is an authentic full-line retailer offering a broad assortment of brand name sporting goods equipment, apparel and footwear, in a specialty store environment. For more than 50 years, we've been catering to the needs of the True Athlete and offering rewarding career opportunities for associates who are driven, skilled, committed and passionate.
Join the most passionate and driven team in sports – DICK'S Sporting Goods.
10,000 employees or more
http://www.dickssportinggoods.com