Sales Associate

Job Title

Job Description

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

About Ace Hardware General Summary

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities Include the following. Other duties may be assigned.

• Customer Service:
• Provide a positive representation of Ace Hardware.
• Proactively assist customers in solving problems.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess knowledge of store layout and location of products.
• Store Operations:
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving / stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Ensure signage is current throughout the store.
• Communicate any merchandising, cost control or sales idea to Store Manager.

Education/Training High School or GED equivalent. Experience Formal retail experience preferred. Physical Demands Standing, walking, lifting (up to 25lbs).