Develop and maintain relationships with current members on a name to name basis. Determine prospect's goals and motivation, be knowledgeable of all products, programs and services and ensure prospects understand the value of Workout Anytime in helping them reach their fitness goals.
- Engage in opportunities that positively impact the member experience.
- Adhere to all operational excellence standards related to providing a great member experience.
- Consistently look for opportunities to gain new members and elevate service levels.
- Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc.
- Develop relations within community and local small businesses by involving club in community events.
- Build a network of contacts through prospecting and referrals.
- Develop and maintain relationships with current members on a name to name basis.
- Handle member complaints and resolve issues promptly.
- Generally keep the gym tidy and ready to show off to new customers.
- Reach and surpass monthly sales projections.
- Perform all basic transactions including billing change, freeze, club to club transfer, member to member transfer.
- Attend sales and training meetings as necessary.
- Keep gym clean and presentable for all new prospects and existing members
- Understand and anticipate the needs of the members
- Outbound calling to new prospects, delinquent accounts.
- Marketing in the community to develop traffic and increase the visibility of the club
ABOUT WORKOUT ANYTIME:
Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
- Attitude- We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
- Care- We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
- Excellence- We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
- Think Big
- Keep It Simple
- Do It With Integrity