Front Counter Sales Associate
Company Overview
Golden Circle Tire and Service is a Family owned company that is committed to fostering a supportive and growth-oriented environment for our employees. We pride ourselves on offering a welcoming workplace, comprehensive training, competitive pay, and outstanding benefits. Join our family and embark on a rewarding career with a reliable and well-established company.
Benefits and Perks
- Extensive Training and Development Opportunities
- Competitive Pay Packages + Bonus Opportunities
- Positive and Supportive Work Culture
- Comprehensive Benefits Package
Position Overview
As a Front Counter Sales Associate at Golden Circle Tire and Service, you will be the first point of contact for our customers, providing top-notch service and support. Your role will include assisting customers with tire and automotive service needs, explaining product features, and promoting additional services. You will be essential in driving sales, managing service orders, and ensuring the store is inviting and well-maintained. This position is ideal for someone who thrives in a dynamic, customer-focused environment and seeks opportunities for career growth.
Primary Responsibilities
- Welcome and assist customers promptly upon their arrival.
- Handle incoming calls, schedule appointments, and manage customer inquiries.
- Identify customer issues through consultation and, when necessary, perform basic vehicle inspections or road tests.
- Generate detailed Repair Orders outlining the services required or products purchased.
- Clearly communicate warranty information, pricing, and available service options.
- Obtain customer authorization for services and ensure smooth communication with the service team.
- Review completed services with customers and process payments.
- Maintain a tidy and appealing front counter and showroom area.
Required Qualifications
- High School diploma or equivalent education.
- Familiarity with sales and marketing software systems.
- Basic understanding of automotive tire, lubrication, and maintenance services.
- Experience in a retail setting, preferably in the automotive sector.
- Proven ability in delivering excellent customer service and managing customer relationships.
Preferred Qualifications
- Over 3 years of sales experience in an automotive service environment, such as a repair shop or dealership.
At Golden Circle Tire and Service, we are dedicated to your professional growth and success. If you are passionate about customer service and thrive in a fast-paced environment, we encourage you to apply and become part of our dynamic team. We are open Monday through Friday.
Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.
We’ve built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.
We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Apply now to start your exciting new career!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.