Cost Control, Customer Support/Service, Forklift, Lift/Move 25 Pounds, Merchandising, Physical Demands, Pricing, Resolve Customer Issues, Safety/Work Safety, Sales, Shipping/Receiving, Telephone Skills
Sales Associate
About Turner Ace Hardware Wage starting from $12.00 based on experience and attitude. General summary the sales associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential duties and responsibilities include the following. Other duties may be assigned.
Customer Service:
- Provide a positive representation of Turner Ace.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations:
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to department specialists, i.e. price changes, special orders.
- Ensure signage is current throughout the store.
- Operate forklift with proper training.
- Communicate any store support center issue to general manager for follow up.
- Communicate any merchandising, cost control or sales idea to general manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
Education/Training: High school or GED equivalent. Formal retail experience preferred.
Physical Demands: Standing, walking, lifting (up to 25lbs) and climbing.
Wage: $14.00
Additional Info: Full or part time