Are you a people person who loves helping others, thrives in a fast-paced environment, and brings positive energy wherever you go? If so, we’d love to meet you!
The Sales and Service Specialist (SSS) is a unique hybrid role designed to provide hands-on experience in both customer service and automotive care. This position serves as a key stepping stone for future career growth within Firestone Complete Auto Care and is ideal for highly motivated individuals who enjoy learning, building relationships, and being part of a fun, team-oriented culture.
What You’ll Do:
Create exceptional customer experiences by building trust, understanding customer needs, and recommending the right products and services.
Deliver outstanding service while helping customers feel welcomed, informed, and confident in their vehicle care decisions.
Work alongside a supportive team to ensure services are completed accurately, efficiently, and on time.
Bring a positive attitude, strong work ethic, and team-first mentality to every interaction.
Learn all aspects of store operations and confidently transition between customer-facing responsibilities and hands-on service work throughout the day.
What We’re Looking For:
A friendly, outgoing personality with a genuine passion for helping people.
A self-motivated individual who enjoys setting goals and achieving results.
Someone who brings enthusiasm, positivity, and a fun spirit to the workplace.
A team player who values collaboration, learning, and personal growth.
A willingness to learn new skills and take advantage of career development opportunities.
Why Join Us?
We believe in investing in our teammates from day one. Full-time teammates enjoy:
Paid vacation and holidays.
Health benefits starting on your first day.
On-the-job training and company-funded ASE certifications.
Tuition reimbursement opportunities.
401(k) with company match.
Vision and dental coverage.
On-demand pay (daily pay) program available.
Join a team where your personality, ambition, and passion for helping people can make a real impact while building a rewarding career.
Numbers & Facts
Location
Kent, Ohio
Salary
$16–$21
Skills
ASEunmatched
Automotive Repair and Maintenanceunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Interpersonal Skillsunmatched
Needs Assessmentunmatched
Salesunmatched
Service Deliveryunmatched
Set Goalsunmatched
Team Playerunmatched
Time Managementunmatched
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