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Sales Jobs in Orlando, FL

Sales Associate

Janie and Jack

Orlando, FL

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JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Develop and Maintain Customers, Digitial Currency, Exceeded Sales Goal, High School Diploma, Interpersonal Skills, Inventory Management, Inventory Management Software, Meet Sales Quota, Merchandising, Multilingual, Needs Assessment, Point of Sale (POS) Systems, Promotional Programs, Purchasing/Procurement, Quality Management, Resolve Customer Issues, Retail, Retail Operations, Retail Sales, Sales, Sales Support, Transaction Processing/Management, Up-Selling
LOCATION
Orlando, FL
POSTED
1 day ago
About the Role:

The Sales Associate plays a critical role in driving the success of our retail operations by delivering exceptional customer service and fostering positive shopping experiences. This position is responsible for engaging with customers to understand their needs, providing product knowledge, and assisting in the selection of merchandise to meet those needs effectively. The Sales Associate contributes to achieving sales targets by promoting products, upselling, and ensuring customer satisfaction throughout the purchasing process. Additionally, this role involves maintaining the presentation and organization of the sales floor to create an inviting environment that encourages repeat business. Ultimately, the Sales Associate helps build lasting customer relationships that support the overall growth and reputation of the company.

Minimum Qualifications:
  • High school diploma or equivalent.
  • Previous experience in retail sales or customer service preferred but not required.
  • Basic proficiency with point-of-sale (POS) systems and cash handling.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.
Preferred Qualifications:
  • Experience working in a fast-paced retail environment.
  • Knowledge of inventory management and merchandising principles.
  • Familiarity with customer relationship management (CRM) software.
  • Bilingual abilities or proficiency in multiple languages.
  • Demonstrated ability to meet or exceed sales targets.
Responsibilities:
  • Greet and assist customers in a friendly and professional manner to understand their needs and preferences.
  • Provide detailed product information and recommendations to help customers make informed purchasing decisions.
  • Process sales transactions accurately using point-of-sale systems and handle cash or electronic payments.
  • Maintain the cleanliness, organization, and visual appeal of the sales floor and merchandise displays.
  • Collaborate with team members to meet or exceed individual and store sales goals.
  • Handle customer inquiries, concerns, and returns promptly and courteously to ensure satisfaction.
  • Stay informed about current promotions, policies, and product updates to effectively communicate with customers.

Skills:

The required skills such as effective communication and interpersonal abilities are essential for engaging customers and understanding their needs, which directly impacts sales success. Proficiency with POS systems and cash handling ensures smooth and accurate transaction processing, contributing to operational efficiency. Preferred skills like knowledge of inventory management and CRM software enhance the associate's ability to manage stock levels and maintain customer data, improving service quality. Bilingual skills enable the associate to connect with a broader customer base, fostering inclusivity and better service. Overall, these skills combine to create a knowledgeable, approachable, and efficient sales professional who supports both customer satisfaction and business objectives.

About the Company

J

Janie and Jack

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