Sales Associate – Redd's Ace Hardware

Join the Redd's Ace Hardware Team – The Helpful Place!

Do you enjoy helping people, learning new things, and making a difference in your community? Redd's Ace Hardware is looking for friendly, dependable, and motivated Sales Associates who take pride in providing outstanding customer service.

We're a family-owned business with roots dating back to 1911. We believe in taking care of our employees, supporting our communities, and delivering WOW service to every customer who walks through our doors.

Previous retail or hardware experience is helpful, but not required. We'll provide the training you need to succeed!

What You'll Do

As a Sales Associate, you'll help customers find the products, information, and solutions they need to complete their projects. You'll also help maintain a clean, organized, well-stocked store where customers enjoy shopping.

Your responsibilities will include:

• Greet customers and provide friendly, knowledgeable, and helpful service.
• Listen to customers' needs and recommend appropriate products and solutions.
• Learn about hardware, tools, plumbing, electrical, paint, lawn and garden, and other store departments.
• Assist customers with locating merchandise and understanding product features.
• Stock shelves, replenish merchandise, and maintain organized displays.
• Assist with receiving freight, pricing merchandise, and maintaining inventory accuracy.
• Keep assigned departments clean, safe, and ready for customers.
• Help with promotional displays, seasonal merchandise, and store events.
• Follow company policies, safety procedures, and loss-prevention practices.
• Work cooperatively with cashiers, supervisors, and other associates to deliver excellent customer service.

What Makes a Great Redd's Ace Sales Associate?

We're looking for someone who:

• Has a positive attitude and genuinely enjoys helping others.
• Demonstrates honesty, integrity, and dependability.
• Is willing to learn new products, skills, and procedures.
• Communicates clearly and treats customers and coworkers with respect.
• Takes initiative and stays productive throughout the workday.
• Can work independently while contributing to a strong team.
• Accepts coaching and looks for ways to improve.
• Enjoys solving problems and helping customers find the right solutions.
• Can work a flexible retail schedule, including some evenings, weekends, and holidays.

Work/Life Balance

We understand that life outside of work matters. We strive to provide schedules at least two weeks in advance so employees can plan around their personal responsibilities.

We value clear communication, teamwork, and a workplace where employees feel respected and supported.

Learn and Grow With Us

You don't have to be a hardware expert to join our team!

We provide training to help you build your product knowledge, strengthen your customer-service skills, and become more confident in your role.

We believe in developing our employees and providing opportunities for those who want to take on additional responsibilities or advance within the company.

Physical Requirements

This is an active retail position. Employees should be able to:

• Stand and walk for extended periods, typically 6–8 hours during a shift.
• Frequently lift and move merchandise weighing approximately 25–50 pounds.
• Bend, reach, climb approved ladders, and perform routine stocking and merchandising activities.
• Perform essential job duties with or without reasonable accommodation.

Why Redd's Ace Hardware?

At Redd's Ace Hardware, we're more than just a hardware store. We're a team that believes in helping our neighbors, supporting one another, and making a positive difference in our communities.

Our values include optimism, integrity, continuous improvement, delivering WOW service, and building a positive team and family spirit.

If you're ready to join a team where your attitude, effort, and willingness to help make a difference, we'd love to hear from you!

Redd's Ace Hardware is an Equal Opportunity Employer. Employment decisions are made without regard to legally protected characteristics.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

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