Sales Associate

Visual Comfort

Saint Louis, MO

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JOB DETAILS

SALARY

$65,000–$70,000 Per Year

SKILLS

Architectural Services, Bill of Materials (BOM), Billing Records, Business Development, Communication Skills, Construction Document Set, Control Systems, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, Follow Through, Health Plan, High School Diploma, Interior Design, Meet Sales Quota, Microsoft Office, Multitasking, Operating Systems, Order Processing, Organizational Skills, People Management, Product Design, Product Development, Project Design, Project Tracking, Project/Program Management, Proposal Development, Proposal Writing, Residential Construction, Retail, Revenue Growth, Sales, Sales Demonstration, Sales Management, Sales Pipeline, Sales Presentation, Sales Strategy, Sales Support, Schematics, Shading, Software Design, Systems Administration/Management, Team Player, Technical Sales, Technical Support, Technical Writing, Technical/Engineering Design, Training Program, Training/Teaching

LOCATION

Saint Louis, MO

POSTED

Today

Who we are:

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

As our organization continues its global expansion, we are seeking driven professionals with a proven track record of delivering exceptional client service and consistently meeting sales objectives across both lighting and systems product categories. This position combines showroom sales with technical project design responsibilities. The successful candidate will collaborate with trade and consumer clients to provide comprehensive lighting and shading solutions, supporting projects from inception through to completion.

Visual Comfort Offers:

Work-Life Balance: Showrooms operate Monday through Friday, 10:00 am to 6:00 pm and Saturday, 10:00 a.m. to 5:00 p.m.; closed on Sundays. Team Members follow a five-day rotating schedule, including two Saturdays per month.
Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
Paid Time Off: Generous vacation accrual and paid time off policies.
Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
Compensation: Competitive base salary plus monthly variable
Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
Insurance: Company-provided life insurance and short-term disability coverage.
Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following

How success is defined:

Sales and Client Experience

Achieve and consistently surpass both individual and showroom sales objectives
Oversee all phases of the sales process from opportunity to invoice, prioritizing exceptional customer service
Effectively manage sales pipeline to maximize success by ensuring consistent follow-up and follow-through utilizing order entry software and various communication methods
Deliver expert design consultation and product recommendations to trade and retail clients
Provide guidance on lighting selections that foster enduring client relationships
Present compelling sales demonstrations featuring lighting, controls, and shading solutions
Utilize collaborative, design-driven sales strategies with SCOPE software to secure client commitment

New business development and account management:

Independently and through collaboration with the Business Development Specialist, develop and sustain relationships with architects, builders, interior designers, and homeowners.
Identify client objectives and explain how our systems support their design goals
Work with project management to align deliverables with approved designs

Project Design & Technical Support

Develop schematic and conceptual proposals utilizing SCOPE and related design software.
Collaborate with Visual Comfort & Co Design Studio in the preparation of comprehensive documentation for design and engineering teams to facilitate the creation of construction documents and bills of materials (BOMs).
Respond to client inquiries, ensuring thorough understanding of proposed lighting and shading solutions.
Maintain up-to-date knowledge of advancements in lighting technologies, control systems, and automated shading.

Showroom Operations:

Ensure the showroom consistently meets brand standards by being clean, well-presented, and organized to support sales objectives.
Develop proficiency in utilizing the company's order entry and operating systems.
Independently manage showroom opening and closing procedures, including participation in a rotating Saturday schedule. The showroom remains closed on Sundays.

What you will bring:

3+ years' experience in retail or showroom sales, ideally in luxury home furnishings, lighting, or building materials; 2+ years in retail lighting strongly preferred.
Background in interior design, custom home building products, luxury furnishings, and/or lighting required.
High School Diploma required: Bachelor's degree preferred.
Proficient with Microsoft Office Suite; D365 knowledge preferred.
Experienced with CRM/ERP systems for client management and project tracking.
Project management skills, able to manage client expectations and timelines efficiently.
Strong knowledge of product design, including interpreting floor plans and lighting layouts.
Technical understanding of lighting specs (color temperature, CRI, lumens, dimming) and control systems (e.g., Lutron, Control4).
Skilled in establishing connections with architects, builders, and designers, and representing the brand at industry events.
Proficient in preparing proposals, BOMs, and technical documentation.
Excellent communication, emotional intelligence, and professionalism in client interactions.
Organized, detail-oriented, able to handle multiple projects simultaneously.
Stays up-to-date on lighting technologies and participates in ongoing training.
Consistently represents Visual Comfort's brand values and commitment to service.

Compensation Range: $65,000 - $70,000

#LI-Onsite

Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

About the Company

Visual Comfort

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