We have 4 store locations in the West Valley. Posted jobs may be available at one or more locations. The locations are:
10050 W Bell Road Sun City, AZ
13850 W Camino Del Sol Sun City West, AZ
17026 W Bell Road Surprise, AZ
13724 W Waddell Road Surprise, AZ
General Summary
The Sales Associate will assist in the stocking of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
- * Provide a positive representation of Big K Ace Hardware.
- * Proactively assist customers in solving problems.
- * Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- * Possess a friendly outgoing demeanor; work well with customers as well as associates.
- * Ensure all pages and calls are answered promptly, courteously and effectively.
- * Forward any customer complaint that cannot be handled to a member of management.
- * Possess strong product knowledge and knowledge of store layout and location of products.
- * Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
- * Assist in creating a positive, professional and safe work environment.
- * Assist with stocking of merchandise throughout the store.
- * Assist with maintaining back stock levels.
- * Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- * Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- * Assist with merchandise resets through the store.
- * Provide assistance to Department management, i.e. price changes, special orders.
- * Ensure signage is current throughout the store.
- * Participate in store meetings.
- * Be professional in appearance and actions.
- * Perform all other duties as assigned.
Requirements:
A friendly, helpful attitude, ability to work with people.
- A willingness to learn product features and applications to better help our customers solve their home repair problems.
Experience:
Retail or Hardware knowledge preferred, but not necessary.
Physical Demands:
Standing, walking, lifting (up to 40 lbs)
Only full-time positions are eligible for insurance benefits.
Benefits
- Health insurance
- Employee discount
- 401(k)
- Dental insurance
- Vision insurance
- 401(k) matching