Sales Coordinator

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Sales Coordinator

The Unbound Collection

Royal Palms Resort and Spa

US - AZ - Phoenix

Administrative

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Req ID: PHO004636

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Summary

Starts at $22/hour.

Join our award-winning Royal Palms Resort & Spa and launch your career in luxury hospitality sales. We're seeking an organized, customer-focused professional who is eager to learn, grow, and develop into a future Sales Manager.

The Sales Coordinator plays a key role in supporting the Sales team by ensuring seamless day-to-day operations and delivering exceptional service to both Sales Managers and prospective clients. This dynamic position combines administrative, operational, and client-facing responsibilities that contribute directly to the success of the sales process and overall guest experience.

Primary Responsibilities include:

• Managing incoming phone calls, email inquiries, and internet leads with professionalism and prompt attention
• Supporting multiple Sales Managers simultaneously with daily requests, projects, and administrative tasks
• Partnering with Sales Managers to create contracts, amendments, and other client-facing documents
• Processing sales commissions, maintaining commission records, and assisting with commission tracking and reporting
• Coordinating and scheduling site tours for Sales Managers, ensuring all tour details and logistics are arranged in advance
• Maintaining and updating booking information within sales systems and databases
• Collaborating with internal departments to ensure a smooth transition from sales to event execution

Qualifications

• Minimum of one year of administrative, sales support, or hospitality experience, preferably in a luxury hotel environment

• Proficiency in Microsoft Outlook, Word, and Excel

• Strong organizational skills with exceptional attention to detail

• Excellent verbal and written communication skills with a professional demeanor

• Strong interpersonal skills and a commitment to providing outstanding customer service

• Ability to work independently while supporting multiple Sales Managers and collaborating across departments

• Ability to have some flexibility to work some weekends, when business demands

Why work for Royal Palms Resort and Spa?

• Work alongside some of the best colleagues in hospitality and be part of a fun, supportive team culture!

• Hotel Travel Discounts - Complimentary & Discounted Hyatt Hotel Room Nights

• Health Benefits - Comprehensive Medical Dental and Vision Insurance (Full-time colleagues)

• Retirement savings plan

• Excellent training and professional development

• Opportunities to work around the world with Hyatt Hotels and Resorts

• Tuition/Wellness reimbursement, up to $1,000 a year!

• Enjoy free employee meals in our employee dining hall

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Apply

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