• West Chester, Ohio
    30+ days ago

    Job Description

    REQUIREMENTS:

    • Must possess outstanding guest services skills, professional presentation, superior organizational skills and sophisticated communication skills.
    • Must be able to handle a multitude of tasks in an intense, ever-changing environment and prioritize job duties.
    • Detailed oriented and analytical mindset an asset.
    • Professional manners, outgoing personality and ability to work on own initiative a must.
    • Knowledge of Word, Excel, PowerPoint, Publisher and Windows XP (or higher)
    • Knowledge of Delphi System a plus
    • Past hospitality Reservations, Front Office or Sales experience an asset.
    • Take care of managing all group reservations aspects in a timely and accurate manner.
    • Complete projects in a timely manner as required by the Director of Catering and Director of Sales
    • Answers the telephones for Sales and Catering staff when they are not in the office and take messages.
    • Greets appointments and other guests and notifies appropriate staff.
    • Prepare coupons and breakfast vouchers for groups.
    • Create Personalized online group page (POG)
    • Post Hilton Honor, Airline Miles points through OnQ Insider.
    • Open and distribute mail daily, log and drop off all the checks.
    • Attend Sales Meetings and take minutes.
    • Manage Sales checkbook and log in all the invoices/expenses.
    • Send out daily reports in Delphi.
    • Create advertisements in Photoshop for upcoming events.

    To Do This Kind of Work You Must Be Able To:

    • Speak clearly and comfortably to a diverse and demanding customer base.
    • Think quickly and make the operation appear seamless and professional to clients at all times.
    • Ability to present & conduct oneself professionally
    • Work effectively with the client.

    Physical Demands:

    Lifting ten (10) pounds maximum, with frequent walking, standing, sitting, smiling, talking, and hearing.

    This is to certify that I fully understand the essential and non-essential parts of the job and has been trained to sufficiently handle the position.

    __________________________

    Signature Date Manager’s Signature Date

    Job Type: Full-time

    Benefits:

     

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

     

    License/Certification:

     

    • Driver's License (Required)

     

    Work Location: In person

    Numbers & Facts

    LocationWest Chester, Ohio
    Websitemiddletownmgt.com

    Skills

    • Adobe Photoshopunmatched
    • Advertisingunmatched
    • Analysis Skillsunmatched
    • Billingunmatched
    • Catering Servicesunmatched
    • Communication Skillsunmatched
    • Delphiunmatched
    • Dental Insuranceunmatched
    • Detail Orientedunmatched
    • Environmental Workunmatched
    • Establish Prioritiesunmatched
    • Hospitality and Tourismunmatched
    • Mail Processingunmatched
    • Meeting Minutesunmatched
    • Microsoft Excelunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Windows XPunmatched
    • Microsoft Wordunmatched
    • Organizational Skillsunmatched
    • Physical Demandsunmatched
    • Presentation/Verbal Skillsunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Team Lead/Managerunmatched
    • Telephone Skillsunmatched
    • Time Managementunmatched

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