Sales & Customer Support Specialist

American Time
  • Minnesota
    30+ days ago

    Job Description

    TEMP TO HIRE POSITION
     
    American Time is an industry-leading manufacturer for the design, engineering, and distribution of synchronized time, cloud communication, and safety systems for facilities worldwide. American Time clock and communication systems can be found in a wide variety of facilities and industries benefiting healthcare, education, corporate, construction, manufacturing, distribution, government, sports & entertainment, and transportation customers.

    As a trusted advisor, we provide high-quality, innovative, and easy-to-use products and solutions with a high level of expertise and service. Our products are designed, engineered, tested, and assembled in the USA. Because of our strict quality control, American Time products are backed by lifetime customer support to ensure long term customer satisfaction.
     
    The Sales & Customer Support Specialist will serve as the first point of contact for customers, providing support and resolving inquiries. This role involves answering incoming inquiries by phone, email, and chat, addressing customer concerns, and delivering exceptional service in a professional and courteous manner.
    Required skills
    World-Class Service & Support. We are headquartered in the heart of Minnesota where know-how and honest relationships mean everything. Our customers are treated with those same values of trust and service, and it's often the reason they choose to work with us time after time. We serve our customers via phone, chat, and web. 
     
    Sound like you? Please reach out to learn more! We look forward to learning more about you.

    Numbers & Facts

    LocationMinnesota
    Websitehttps://www.american-time.com

    Skills

    • Cloud Computingunmatched
    • Communication Skillsunmatched
    • Communication Systemsunmatched
    • Constructionunmatched
    • Continuous Improvementunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Data Qualityunmatched
    • Distribution Servicesunmatched
    • Documentationunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Establish Prioritiesunmatched
    • Exceeded Sales Goalunmatched
    • Governmentunmatched
    • Healthcareunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft Wordunmatched
    • Online Chatunmatched
    • Operational Supportunmatched
    • Performance Managementunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Product Designunmatched
    • Quality Controlunmatched
    • Revenue Growthunmatched
    • Safety Systemsunmatched
    • Sales Supportunmatched
    • Service Deliveryunmatched
    • Sportsunmatched
    • System Operationsunmatched
    • Team Playerunmatched
    • Technical/Engineering Designunmatched
    • Time Managementunmatched
    • Training/Teachingunmatched

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