Sales Development Representative

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

The Sales Development Representative (SDR) plays a critical role in driving business growth by identifying, engaging, and qualifying prospective customers. As the first point of contact for many potential clients, the SDR builds strong initial relationships, uncovers business needs, and generates qualified pipeline opportunities for the sales team. This role is ideal for a motivated, curious, and results driven individual who thrives in a fast paced, collaborative sales environment and is eager to grow a career in sales.

• Leverage prospecting tools and CRM systems to identify, qualify, and prioritize high potential‑ inbound and outbound leads to strategic outreach.

• Execute creative and personalized outreach strategies across phone, email, and social channels, adapting messaging based on seasonal opportunities, product offerings, and market insights.

• Serve as the first point of contact for outbound prospects, initiating high impact‑ conversations through cold calls, targeted emails, and social engagement to generate interest and awareness.

• Actively listen to prospective customers to understand business needs, validate challenges, and skillfully address and overcome objections to build trust and credibility.

• Maintain accurate, timely, and detailed records of all prospect interactions within the CRM, ensuring effective follow-up, pipeline management, and seamless handoffs to sales partners.

• Analyze outreach activity, performance metrics, and industry trends to identify opportunities for continuous improvement and optimization of prospecting strategies.

• Consistently achieve and exceed individual and team KPIs related to outreach activity, lead qualification, and pipeline generation.

• Stay current on product updates, industry best practices, and competitive trends to confidently communicate value propositions and represent the organization professionally in the market.