Sales Development Representative

About Gallagher

Our purpose at Gallagher is to ‘Protect what matters most’ and we live it every day, whether that’s protecting the world’s highest security environments or agricultural businesses, we care deeply about our people, their families, and our wider communities.

Gallagher Security is on a mission to unlock more value for our customers through the power of our people and solutions. Our culture is entrepreneurial in spirit, complex, challenging, and always evolving. With operations in the USA, Canada, New Zealand, Australia, Asia, Africa, the UK and Europe, and exports to over 140 countries, we’re proud to offer globally connected career paths for people across our Americas business.

We’re painting the future of what’s possible. Come join us.

About the Role

Looking for a role where prospecting, relationship-building, and sales growth come together? Join Gallagher Security Americas as a Sales Development Representative and help generate qualified opportunities across the region.

This role supports our lead generation strategy through research, outreach, prospecting, inbound follow-up, outbound demand generation, and lead qualification. You’ll work closely with marketing and sales to turn interest into qualified opportunities, using phone, email, social media, market intelligence platforms, and CRM activity. This is a great opportunity for someone with experience in sales development, inside sales, demand generation, telemarketing, customer service, or sales support.

Based in Canton, this role will be onsite to start while training is completed, with potential to move to a hybrid working arrangement later.

What you’ll be doing:

• Follow up on inbound marketing leads and qualify opportunities for the sales team

• Research target accounts, build prospect lists, and identify key decision-makers

• Conduct outbound calls, emails, and social outreach to generate new sales conversations

• Educate and nurture prospects until they are ready to speak with a Business Development Manager or Regional Sales Manager

• Support campaign, webinar, seminar, conference, and demo follow-up activity to help move prospects through the sales pipeline

• Maintain accurate lead, activity, and qualification information in the CRM and share feedback to improve the sales development process

Who You Are

You are motivated, curious, and resilient, with the confidence to start conversations, ask smart questions, follow up consistently, and build trust with prospective customers.

You bring:

• 2+ years of experience in inside sales, sales development, demand generation, telemarketing, customer service, or a related role

• A bachelor’s degree in Business or a related field, or equivalent practical experience

• Strong written and verbal communication skills, with a positive and professional phone presence

• Demonstrated prospecting ability, active listening skills, and confidence engaging new contacts

• Experience using CRM systems, sales outreach tools, Microsoft Office, or similar business tools

• A self-motivated, collaborative approach with strong follow-through, urgency, and attention to detail

Why join us

At Gallagher, you’ll be part of a global security technology organization with a clear purpose: protecting what matters most. You’ll join a collaborative Americas team, build valuable experience across the security technology market, and make a direct impact on pipeline growth and customer engagement.

This role offers a hybrid work model, annual incentive opportunity, and the chance to grow your career with a global business while staying connected to a local team.

If you’re ready to build pipeline, create meaningful first impressions, and grow your career with a global security technology business, we’d love to hear from you.