Sales Development Representative

A Little About the Role:

At Garland Technology, our Sales Development Representatives (SDRs) are an integral part of the sales process and are the evangelists, lead generators and deal movers for our technology portfolio. Joining the SDR Team at Garland offers a tremendous opportunity to build a rewarding career as a sales professional in the tech industry!

In this role, you will work with your RSM, Sales Ops, Systems Engineers and Partner team members to achieve and exceed the sales quota for your assigned territory. Everyday you can expect to be making effective phone calls, sending email and using various social platforms such as LinkedIn to connect with a myriad of stakeholders like cold prospects, partners, and customers.

Tenacity will be your strength and the ability to connect with a stranger within 20 seconds will be your mission. It's a tough but important role. You'll be asking for time on someone's calendar, not trying to make a big sale. You'll be selling the value of a meeting with Garland, not the product portfolio.

If you're confident you can work the phones and use your powers of persuasion for connecting with potential customers, our team wants you to TAP into new opportunities at Garland Technology!

Responsibilities

• Achieve daily call, email and connection quotas pertaining to dials and leads.

• Maintain constant prospecting activities (phone, email, social media, etc) with End Users/Tech Partners/Channel Partners to find new opportunities.

• Coordinate and occasionally host meaningful conversation with internal and external company contacts to uncover customer needs; develop, qualify, track, and manage new sales opportunities.

• Achieve key measurements, including; generating new prospective customers through cold calling and setting meetings then following up with sales leads.

• Document phone call and meeting notes in CRM system. Maintain documentation and set follow up tasks as needed.

• Regularly compose and send professional correspondence to advance the sales process.

• Work with Regional Sales Managers to pass along prospects for further follow-through.

• Secure appointment dates and referrals.

• Utilize multiple computer systems and programs.

• Resolve customer concerns in an expeditious and tactful manner.

• Maintain up-to-date knowledge of the industry, as well as the competitive stance of the company.

• Maintain focus on constant improvement to processes and initiatives to to improve area operations, efficiency and service to both internal and external customers.

• Perform other duties as necessary.