Sales Development Representative (Restaurant Technology)
Overview:
eatOS POS Inc. is a cloud-based restaurant technology startup delivering end-to-end solutions that simplify operations, improve guest experience, reduce costs, and help restaurants engage their communities. We're building the future of restaurant management and our sales team is at the heart of that growth.
Job Highlights:
- Position: Sales Development Representative
- Industry: Restaurant Technology / SaaS
- Schedule: Full-time
- Location: Remote, Hybrid, and or Office-based (Los Angeles area preferred)
- Start Date: Immediate start date
- Compensation: Competitive base salary + performance incentives
- Employment Type: Full-time (In-Person, Remote and or Hybrid)
About the Role:
As a Sales Development Representative, you will own the full sales cycle from prospecting and outbound outreach to closing, and then transition customers into early success. You will use a consultative approach to introduce restaurants to eatOS and related SaaS products while building strong relationships with restaurant owners and decision-makers. This role is ideal for someone who is self-starter goal-oriented, organized, resilient, and excited to grow into a leadership role.
Key Responsibilities:
Sales & Prospecting:
- Own and manage a pipeline of prospective clients using CRM tools.
- Conduct a high volume of outbound sales calls and in-person prospecting.
- Educate prospects on eatOS and related SaaS offerings.
- Adapt product recommendations to meet individual client needs.
- Consistently meet and exceed monthly sales targets.
Customer Success Representative:
- Manage post-sale customer onboarding for new clients.
- Guide early-stage customers through product implementation and adoption.
- Identify upsell and cross-sell opportunities based on customer needs.
- Maintain ongoing relationships with customers to ensure satisfaction and retention.
- Gather customer feedback and communicate product improvement requests to product team.
- Support customer success metrics and ensure positive outcomes during first 60 days.
Requirements:
- Sales experience with cold calling and local businesses canvassing preferred.
- General computer and email proficiency.
- Ability to prioritize tasks and work independently.
- Strong conversational skills with the ability to demonstrate empathy and value.
- Self-motivated, creative, and flexible under pressure.
- Strong phone presence and communication skills.
- Ability to sell across multiple decision-making levels.
- Comfortable working in fast-paced, entrepreneurial environments.
A Plus If You Have:
- Sales experience in restaurant, hospitality, or food service industries (must include proven selling background, not just industry exposure).
- Customer success or account management experience.
- Startup or entrepreneurial experience.
- Experience working remotely or with virtual teams.
Why Join eatOS:
- Be part of a fast-growing restaurant technology company.
- Collaborative, high-energy team culture.
- Opportunity for career growth and leadership development.
- Competitive salary and commission structure.
- Medical, Dental, and Vision Insurance.
- Chance to be part of something big and industry-changing.
How to Apply:
To apply, candidates must complete the requirements outlined in the job hiring post and follow our recruitment process:
- Pre-screening.
- Initial Interview.
- Assessment.
- Basic Requirements & Background Check.
- Final Interview.
- Job Offer.
- Onboarding.
Submit your application here or email it to:
icm@eigital.com
Please ensure your application includes:
- Current resume in PDF.
- Cover letter (please include your years of sales experience, key duties, tools used, your location and time zone, earliest start date, and current and expected monthly salary).