Sales Dispatcher

Turn Opportunities into Results. Keep Our Sales Team Moving Forward.

Join Cardinal Heating, Cooling, Plumbing & Electric as our Sales Dispatcher and play a vital role in driving sales success! We're looking for a highly organized, detail-oriented professional who thrives in a fast-paced environment and knows how to keep things moving. In this role, you'll be the connection between potential customers and our sales team, ensuring every opportunity is properly qualified, prioritized, and assigned for success. If you're a strong communicator who enjoys problem-solving, coordinating moving pieces, and making a measurable impact, we want to hear from you!

RESPONSIBILITIES

• Receive and review incoming leads from various sources
• Categorize leads based on which sales division the lead should be assigned 
• Assign qualified leads to the appropriate sales representatives
• Communicate with customers to ensure that they are properly nurtured and routed to the correct sales representative. 
• Debrief Comfort Advisors post call
   

• Strong verbal and written communication skills to interact with customers, sales teams, and management.
• Ability to manage multiple tasks efficiently with a high level of accuracy and attention to detail.
• Ability to quickly assess and prioritize leads to ensure the most promising opportunities are being pursued.
• Ability to analyze lead data and trends to suggest improvements in lead generation and follow-up processes.
• A focus on delivering a positive experience for leads and assisting sales representatives to close deals efficiently.

Education & Experience

• Previous experience in sales support, customer service, or lead generation is preferred.
• Experience with CRM software, preferably ServiceTitan, as well as Microsoft Office Suite is preferred.
   

BENEFITS

• Medical Insurance: 
  • Health: 50% of the premium is covered by Cardinal
  • Dental: 50% of the premium is covered by Cardinal
  • Life insurance: $10,000 is covered by Cardinal
• 401K with a 4% Company Match
• Uniform allowance
• Paid Continuing Education
• Company provided phone
• New technology, including iPad & access to integrated software

OUR CORE VALUES

• Teamwork: Support the growth & development of team members to achieve personal & professional success
• Forward Thinking: Continuously educating ourselves to exceed the industry standard
• Customer First: Going the extra mile to exceed expectations
• Do What's Right: Uphold the highest standards of honesty & integrity
• Committed to Excellence: Focused on results & value high performance
   

Cardinal Heating & Air Conditioning is looking for YOU! Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at www.cardinalhvac.com 

Cardinal Heating & Air Conditioning, Inc. is an equal-opportunity employer.

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