Sales Enablement Education Specialist

Outcomes and Activities:

• This position will work from home; occasional planned travel to our Southfield, Michigan office may be required.  However, this position is permitted to work at our Southfield, Michigan office if requested by the team member.
• This position is available in three regional assignments: Northeast, Southwest, and West. Each hire will serve as a dedicated partner to the sales teams within their assigned region. To ensure alignment with business needs, employees must work core hours of 9:00 a.m. to 5:00 p.m. in the local time zone of the region they support, regardless of where they reside.

Key Responsibilities 

Sales Education and Readiness 

• Support the development and execution of ongoing Sales education and readiness programs for field sellers, leaders, and specialized Sales roles. 

• Translate business priorities and changes into clear, practical education, discussion guides, job aids, coaching support, and field-ready resources. 

• Reinforce role-specific selling behaviors, dealer conversation expectations, process execution, and adoption of new tools and programs. 

• Support regional forums, best-practice sharing, and reinforcement activities that improve consistency across Sales. 

Initiative and Sales Play Support 

• Support readiness for product launches, process changes, Sales plays, pilots, and go-to-market initiatives. 

• Develop reinforcement plans, coaching guidance, talking points, and role-specific direction that support successful field execution. 

• Gather and share field feedback to improve clarity, adoption, positioning, and execution. 

• Help reinforce key behaviors over time to support sustained adoption and performance. 

Cross-Functional Partnership 

• Partner with Sales Enablement, Sales Leadership, GTM Strategy, Product, Marketing, Analytics, Training & Development, and other teams to support aligned education and readiness efforts. 

• Work with subject matter experts and content owners to validate information and ensure education resources are accurate and practical. 

• Partner with the Sales Enablement Content Specialist to identify content gaps, clarify field needs, and improve usability of Sales resources. 

• Collaborate with Training & Development on learning standards, reinforcement strategies, and instructional practices where appropriate. 

Continuous Improvement 

• Use field feedback, engagement insights, and business needs to improve Sales education and readiness resources. 

• Evaluate whether education and reinforcement efforts are supporting intended behaviors and execution expectations. 

• Recommend improvements that simplify the learner experience and increase field adoption. 

Requirements 

• Bachelor’s degree in Business, Communications, Education, Learning & Development, Marketing, or a related field, or equivalent relevant experience. 

• At least three years of experience in Sales Enablement, Sales Education, Sales Operations, Training & Development, Communications, or a related field. 

• Experience developing Sales-facing, business-facing, or role-based education and readiness resources. 

• Strong communication, writing, facilitation, organization, and project management skills. 

• Ability to translate complex business information into clear, actionable guidance. 

• Ability to travel up to 25% based on business needs. 

Preferred Qualifications 

• Experience supporting a field-based Sales organization. 

• Experience developing job aids, discussion guides, reinforcement tools, Sales play support, or role-based education materials. 

• Familiarity with adult learning principles, instructional design, sales methodologies, or reinforcement strategies. 

• Experience supporting product launches, go-to-market initiatives, pilots, or change efforts. 

• Familiarity with CRM, learning, enablement, or knowledge management platforms. 

Compensation: $90,000 - $105,000 base salary + annual bonus

This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.

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