Miller Industries – Sales Executive Assistant - Fenton, Michigan Who We Are At Miller Industries, we design, engineer, and manufacture custom products right here in the USA, at our locations in Fenton and Burton, Michigan, and with additional engineering support in El Paso, Texas. The divisions of our business include Miller Fabricated Systems, Flex Air, Miller Industries Representatives, and our MI Service Group. Together, we have the capabilities to provide our customers with custom steel fabrication, custom commercial and industrial HVAC systems, and various modular mechanical and electrical systems. Over the years, we have been a primary supplier to automotive, healthcare, institutional, and semiconductor manufacturers worldwide. We take great pride in our family-operated business built on hard work and a passion for making quality products. We are committed to ensuring the needs of our employees are met and even exceeded, and that they can grow and develop throughout their careers. As we continue to grow at a rapid pace, we are looking for skilled talent to join our team. If you believe this opportunity is right for you, we welcome you to apply today!
Position Overview The Sales Executive Administrative Assistant provides high-level administrative and operational support to the Sales Executive and broader sales team. This role is responsible for coordinating communication, managing schedules, preparing sales materials, and ensuring the smooth execution of day-to-day sales operations. The ideal candidate is detail-oriented, proactive, and capable of handling confidential information with professionalism.
Key Responsibilities Administrative & Executive Support - Manage the Sales Executive’s calendar, schedule meetings, coordinate appointments, and arrange travel as needed.
- Prepare, edit, format, and organize presentations, reports, correspondence, and other business documents.
- Manage incoming communications, respond to inquiries, and prioritize messages and requests on behalf of the Sales Executive.
- Maintain files, records, and documentation.
- Provide general administrative support to the Sales Executive and leadership team as required.
- Handle confidential and sensitive business information with a high level of professionalism and discretion.
Sales Operations Support - Assist with the preparation and coordination of sales proposals, quotations, contracts, presentations, and other sales-related materials.
- Maintain and update CRM records, track sales activities and metrics, and prepare recurring reports as needed.
- Coordinate follow-ups with clients, prospects, and internal departments to support timely communication and task completion.
- Assist with client onboarding by preparing, collecting, and organizing required documentation.
- Support the sales team with administrative tasks, reporting, scheduling, and other operational needs.
- Help identify opportunities to improve sales administration processes, documentation, and workflows.
Administrative Team & Reception Support - Provide reception coverage as needed, including greeting visitors, answering and directing incoming calls, responding to general inquiries, and assisting with front-desk responsibilities.
- Provide backup administrative support when team members are absent due to illness, vacation, or other leave.
- Assist the administrative team during periods of increased workload to ensure continuity of daily operations and timely completion of essential tasks.
- Collaborate with administrative colleagues to balance priorities, share responsibilities, and maintain consistent service and support across departments.
- Assist with general office coordination and other administrative duties as required.
- Provide administrative support for special projects and other initiatives assigned by leadership.
Communication, Meetings & Collaboration - Serve as a key liaison between the Sales Executive, sales team, clients, and internal departments.
- Facilitate the timely flow of information and follow up on outstanding requests, action items, and deliverables.
- Coordinate sales team meetings, prepare agendas, distribute meeting materials, and record and distribute meeting minutes.
- Document key decisions, assign or capture action items, and follow up with relevant team members to support accountability and timely completion.
- Support cross-functional communication and collaboration to ensure alignment on priorities, projects, and business objectives.
Event Coordination & Travel Support - Support the planning and coordination of sales events, trade shows, conferences, webinars, and customer visits.
- Assist with trade show planning and preparation, including registration, booth arrangements, promotional materials, shipping logistics, and related administrative support.
- Manage travel arrangements for the sales team, including transportation, accommodations, itineraries, and travel logistics for business trips, trade shows, and customer visits.
- Coordinate travel arrangements for the broader sales team, including transportation, accommodations, itineraries, and related logistics.
- Coordinate customer visits, including scheduling meetings, preparing visit materials, communicating arrangements with internal teams, and ensuring a professional and welcoming customer experience.
- Assist with coordinating event schedules, meeting materials, and communications for sales activities.
Qualifications - 5+ years of administrative, executive assistant, sales support, or related professional experience.
- Experience supporting executives, sales teams, or multiple departments in a fast-paced business environment.
- Working knowledge of sales processes, administrative workflows, and business operations.
- Strong organizational, planning, and time-management skills, with the ability to manage competing priorities.
- Excellent written and verbal communication skills, including the ability to prepare professional business documents and meeting minutes.
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, and familiarity with CRM software such as Salesforce or HubSpot.
- Strong attention to detail and the ability to maintain accurate records and documentation.
- Ability to handle confidential and sensitive information with professionalism, discretion, and integrity.
- Demonstrated adaptability and willingness to provide cross-functional administrative and reception support when needed.
- Ability to work independently while collaborating effectively with team members across departments.
Preferred - Experience coordinating domestic travel for executives or sales teams.
- Experience developing or maintaining SOPs, work instructions, and process documentation.
- Familiarity with process improvement, workflow standardization, and administrative best practices.
- Experience coordinating meetings, documenting action items, and tracking follow-up activities.
- Experience providing executive email and correspondence management, including inbox organization, message prioritization, and follow-up coordination.
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