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Medical Sales Jobs in Houston, TX

Sales - Lead Solutions Support Representative (Electrical/Mechanical Project Estimator)

Macpower Digital Assets Edge Private Limited
  • Houston, TX
  • $29 Per Hour
  • Instant Apply
5 days ago

Job Description

Position Details:
  • Work Hours: Monday Friday, 8 AM 5 PM
  • Location: Onsite (Remote work is NOT an option)
  • Employment Type: Temp-to-hire
  • Technical Skills:
    • Basic Excel proficiency is required.
    • Experience with Epicor ERP (or similar manufacturing ERP systems) is a plus but not required.
    • Any experience in project estimation is beneficial but not mandatory.
  • Customer Service: Strong customer service skills and a customer-focused mindset are essential.
  • Job Responsibilities:
    • Handle customer inquiries, review technical data/specifications, and prepare quotes accordingly.
Requirements & Expectations:
  • Strong technical aptitude combined with excellent customer service, interpersonal, and organizational skills.
  • Ability to manage multiple projects and work with different customers simultaneously.
  • Self-motivated, capable of working independently and driving personal growth.
  • Excellent written and verbal communication skills.
  • Confident, articulate, and professional speaking abilities.
  • Strong problem-solving skills to address customer needs and issues effectively.
  • Ability to understand and calculate figures related to discounts, commissions, percentages, and sales order amounts.
  • Decision-making capabilities aligned with company policies, particularly in handling customer concerns.
  • Ability to meet deadlines and prioritize workload efficiently.
  • Physical requirements:
    • Ability to sit, stand, walk, kneel, crouch, or carry loads up to 10 pounds.
    • Strong vision capabilities including close, distance, color, and peripheral vision.
    • Proficiency in operating office equipment such as computers, scanners, copiers, fax machines, and telephones.
  • Ability to demonstrate technical aptitude (a test may be required).
Key Responsibilities:
Primary Role:
Serve as the direct point of contact for technical product specifications and pricing for customers, with support from Encon's Sales, Production, and Engineering teams.
Essential Duties:
  • Maintain direct verbal and written communication with customers regarding technical, commercial, and pricing inquiries.
  • Manage budgetary and formal bid requests, ensuring accurate specifications, qualifications, and timelines.
  • Oversee project contracts in the CRM system, from initial quotation to final sale, including:
    • Providing customers with value-engineered alternative products that meet their needs while optimizing cost, delivery, and installation time.
    • Maintaining regular communication with sales personnel about pending quotations.
    • Collecting and verifying necessary information from customers and their engineers for accurate takeoffs, job bids, quotations, and orders.
    • Coordinating with Engineering and Production to ensure proper technical submittals and compliance with codes and specifications.
    • Leading Project Review meetings and managing data submission, approvals, and order negotiations.
    • Scheduling and managing deliveries of Tempered Water Systems (TWS) and ThermaFlow Plus orders.
    • Building strong relationships with customers across multiple market segments to facilitate smooth communication and project execution.
    • Collaborating with Product Managers, Sales Managers, and Marketing teams to stay updated on pricing, product updates, and program changes.
    • Handling customer complaints and feedback related to technical products and services through the Customer Feedback Response (CFR) process.
    • Reviewing engineering and architectural build-out plans and utilizing Business Information Modeling (BIM) tools to provide technical support.
    • Performing additional duties as assigned.

Numbers & Facts

LocationHouston, TX
Salary$29 Per Hour

Skills

  • Architectural Servicesunmatched
  • Budget Managementunmatched
  • Business Modelunmatched
  • Business Planunmatched
  • Code of Federal Regulationsunmatched
  • Communication Skillsunmatched
  • Copying Machinesunmatched
  • Corporate Policiesunmatched
  • Cost Controlunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Data Managementunmatched
  • Document Scannersunmatched
  • ERP (Enterprise Resource Planning)unmatched
  • Electricityunmatched
  • Establish Prioritiesunmatched
  • Fax Machinesunmatched
  • Information Modelsunmatched
  • Interpersonal Skillsunmatched
  • Manufacturing Systemsunmatched
  • Market Segmentationunmatched
  • Marketingunmatched
  • Multitaskingunmatched
  • Negotiation Skillsunmatched
  • Office Equipmentunmatched
  • Organizational Skillsunmatched
  • Physical Demandsunmatched
  • Presentation/Verbal Skillsunmatched
  • Pricingunmatched
  • Problem Solving Skillsunmatched
  • Product Pricingunmatched
  • Product Programsunmatched
  • Project Estimatesunmatched
  • Project Executionunmatched
  • Project Trackingunmatched
  • Project/Program Managementunmatched
  • Resolve Customer Issuesunmatched
  • Salesunmatched
  • Sales Managementunmatched
  • Solution Salesunmatched
  • Technical Supportunmatched
  • Time Managementunmatched
  • Work From Homeunmatched
  • Writing Skillsunmatched

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