Sales Manager, Commercial (SMB)

About ScribeScribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset that helps people and AI agents do their best work.

We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to transform how people do work.

About the RoleScribe's Commercial business is one of the fastest growing parts of the company, fueled by massive inbound demand from a product that sells itself, and a sales team that converts that signal into revenue. As Sales Manager, Commercial, you'll lead a team of Account Executives closing high velocity deals with small and mid sized businesses, turning product led interest into paid customers at scale. This is a role for someone who coaches in real time, builds repeatable systems, and gets energized by a high volume environment where speed and consistency are the job.

️ What You'll Do

• Own pipeline conversion and deal velocity across the SMB funnel, holding the team to clear activity and outcome metrics in a fast moving, high volume environment

• Coach Account Executives in real time, on calls, in deals, and in the field, to sharpen discovery, tighten demo efficiency, and close with consistency

• Build and refine playbooks for PLG assisted selling, turning organic product usage into a repeatable motion that scales across the team

• Drive forecast accuracy and pipeline hygiene across a high activity book, ensuring leadership has a reliable view of what's closing and what needs attention

• Develop early career sellers into strong performers with clear promotion paths, creating a pipeline of talent from within the team

• Partner with Marketing, Growth, RevOps, and Enablement to improve lead quality, routing, and funnel conversion, flagging what's broken and building what's missing

What We're Looking For

• Has led a Commercial or similar SMB/CML sales team of at least 7 Account Executives, including hiring and performance management, in a high growth environment

• Has managed reps closing $10K to $50K ARR deals on 30 to 60 day cycles and knows what good looks like at that pace and deal size

• Has operated in a high volume, inbound led or PLG sales environment and built or refined the motions that make it work

• Fluent in pipeline management, conversion metrics, and activity based forecasting, and can read a funnel and know exactly where to intervene

• Coaches for efficiency and repeatability, not just outcome, and knows how to get a whole team to a high standard, not just the top performers

LocationHybrid. Based in San Francisco. We work from the office 3 days per week.

CompensationSalary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

Benefits

• Health, dental, and vision insurance for you and your dependents

• Flexible paid time off and company holidays

• 401(k)

• Paid parental leave

• Daily catered lunch (SF office)

• Commuter benefits

• Home office stipend

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.